Jose L. Villagomez, M.D. 12099 Washington Boulevard, Los Angeles, CA 90066

"The doctor and especially the nurse practitioner are good. The staff is just horrible! They almost never answer the phone or return phone calls. Worst staff I've ever experienced. I am in the process of changing doctors. I spoke with the doctor and he assured me he is making changes and improvements but absolutely nothing has changed. He told me to send emails which weren't returned either. No wonder they have a 2.2 rating on Google. How are these people even employed?"

"Every time I have come here I have had friendly service here so I don’t know what the other people are talking about. I would come back again"

"Do they ever answer the damn phone? No. Good luck getting any information from these people. I can’t speak to the quality of the doctor though because I could never get an appointment that worked for me. They also make you pick up your lab orders and act as a courier for your own order….in 2023 where we have email."

"Very dissatisfied, disappointed and confused, I don’t understand why does the front desk doesn’t pick up any of my calls, DR ANGELES OR DR JOSE VILLAGOMEZ my grandma needs to change an appointment and your RUDE and not caring *at all* front desk employees aren’t doing it’s job on getting the calls, they just get paid to put people on hold, this is like my 20th call from multiple devices and they kept doing that. At this point my grandma needs to see Dr angeles on April 10th and I just want to change the appointment to the 11th, but since some people is not doing it’s job properly I guess I’m gonna request the change of the dates through here. If anything call me. Carlos Gallardo"

"It's really sad if this is the quality of medical care people are getting in this city. I am not quite sure what is happening at Dr. Villagomez's office but the patient care is honestly the last thing on their minds, especially the staff. 8 out of 10 times I call, no one picks up the phone and if I leave a message, no one returns my calls. I have to drive to their office to be able to get my questions answered! The front desk seems to be completely out of touch with what they are there for. Most of them seem to be miserable to even be there! I am glad I am healthy enough that I only need them occasionally for basic tests but my heart goes out to sick individuals who are stuck with this kind of care and have no other choice. Dr. Villagomez needs to reconsider how to manage his office and patient care. It's embarrassing! Time to move on to another medical office. As you can see they don't even attend to their reviews on Google! They simply don't care!"