Deepa Reddy, M.D. 612 East Janss Road, Thousand Oaks, CA 91360

"I recently had an unfortunate experience at Medical Center that I feel compelled to share. The overall atmosphere was marred by consistently rude staff members who seemed indifferent to patient concerns. My phone call experience was particularly frustrating, as I was repeatedly put on hold for extended periods, totaling around 20 minutes. This not only wasted my time but also left me feeling disregarded as a patient. Moreover, I was given misleading information about insurance matters. Despite being assured that they don't accept my insurance, I later discovered that this was a blatant falsehood. Such misinformation only adds to the frustration and erodes trust in the professionalism of the staff. In summary, my visit to Medical Center was marked by discourteous behavior, lengthy hold times, and misinformation regarding insurance coverage. This experience fell far short of the standard of care one would expect from a medical facility, and I hope that my feedback encourages improvements in their customer service.They need more training."

"Dr. Reddy is such a good doctor actually takes the time to listen and addresses all your concerns. I’ve had doctors be dismissive and disregard my concerns but not Dr. Reddy she is a really good doctor."

"My husband and I have been seeing Dr. Reddy for a few years now. What a wonderful, caring, intelligent and capable doctor. She takes the time to listen and is very thorough in her exams as well as her assessments and recommendations. We are so happy she came to Lakeside and is a part of our medical group. Thanks Dr. Reddy!"

"Professional, updated, takes time to listen and follows up on time and appropriately, hard to make an appointment with. Always busy."

"My sister went to the emergency room all day yesterday and had tests. They advised her that she had liver lesions and that her primary care Dr. will need to refer her to an oncologist. Dr. Reddy did not even call my sister today to check on her or tell her she put the referral in. My sister called her at 10 am and her front office person called her back at 4pm and said she will have to come in on Thursday to go over results. Dr. Reddy should have called her personally today and discussed this and put the referral in. She does not show any personal care for the patient. My sister is in full blown anxiety. You would think the Dr could pick up the phone. When the emergency room tells you need to go to an oncologist, it is pretty scary and neve racking. I would not recommend her if she doesn’t have the time to even call the patient herself."