Ivy Spa Massage

"UPDATE: I am updating and adding stars solely based on the spa's customer service. They called me and offered for me to come back so they could do some kind of therapy for my pain but I live two hours away and had already left town so that was not an option for me. They also offered to refund me, which I declined because I felt guilty accepting it. It was partially my fault for not speaking up during the massage. I appreciate their efforts to fix the issue. However, this could have been avoided if the spa had better communication with me beforehand and I hope they make improvements going forward. If you still decide to go here, I would suggest talking with your masseuse before the massage starts and explaining your preferences, and maybe you will have a better experience than me. ORIGINAL REVIEW: I came here for a couples massage because the reviews looked decent and the price wasn’t bad. We arrived about 15 minutes early but it was a while before anyone came to the front to check us in. They were nice though and I understand it can get busy so that didn’t affect my experience so much. They told us to undress and get under the blankets, and the massage therapists came right in and started without asking us any questions about where our pain is, areas to avoid, and didn’t even give us their names. The massage itself was probably the worst I’ve gotten, she just kept pressing up and down my body without really focusing anywhere. She also put hard pressure directly on my spine (which should NEVER be done) and I was in severe pain last night from it. My spine still hurts the next day. I am honestly wondering if they were even licensed because no real masseuse would ever massage directly on the spine. I still paid and tipped but I’m in severe pain now and would not recommend this place to anyone."

"Got the foot and body combo and felt so relaxed the rest of the day. My mom and I thoroughly enjoyed our massages. Perfect addition to our vacation."

"Everything about Ivy Spa speaks Quality... The physical spa is immaculate and quiet with tasteful and relaxing music. I have been there about ten times in the past 8 months or so and my massages have all been wonderful. All 3 of the masseuses there are very highly trained and knowledgeable about anatomy and common orthopedic and nerve problems. Just tell them if you're having an issue and they'll know how to address it. Very highly recommend!"

"I have back pain and tight shoulders, I try lots of different spa , but this is the one really help with the problems. The massage therapist is very nice and professional, the place is clean and relaxing, 100% recommended worth the prices !"

"My wife loves this place. Been here 3 times in 2 days on our vacation. She swears the girl Coco is the best ever. Cute place and everyone seems nice. This shop has parking located in the back and is located near many other businesses, it makes a good walk for window shopping or if your waiting for a loved one getting a massage."