Riviera 5 Minute Express Wash

"Consumer beware! This business establishment is the worst place to get your vehicle washed. They will not take any responsibility for damages they themselves could have avoided. The attendants are underpaid, under trained, and underappreciated. Their morale shows in the work they do. Just recently I went for my usual cash wash. The vehicle I drive is an SUV with a roof rack. Even though, their policy is that the washing equipment may damage it, they are fully aware to take precaution when a vehicle with racks goes through the system. Someone always stands by the end of the conveyor drive to make sure the arm mechanism does not get entangled with the roof racks. So, you expect someone to be there to handle the arm as you finish the drying process. Full disclosure, I’ve been patronizing this business for years. I’ve lived in Whittier for more than 17 years and I’ve always used their cash was for the convenience, and friendliness when I’m on my way to work. This time no one cared to take the responsibility to meet me at the end of the wash, and the drying arm got entangled with my roof rack, ripping it off from the roof of my car. As a paying customer trapped inside your vehicle you would expect for the attendant to be there and help guard against any possible damage. So, when I approached them to complain about the damages caused to my roof racks, they all pointed to the sign that reads they that are not responsible for damages! So, if they know this issue occurs to vehicles equipped with roof racks you would expect one of two things to happen. One, someone would meet you at the end of the conveyor to stop the arm from ripping off your roof racks. Or two, if no one is available to meet you at the end of the wash that you would not be allowed to go through the car wash due to possible damages. I will never, ever, set foot at this carwash, after all the years of patronizing this establishment that it would have to come to this! So, if you are like me and you’ve never had any issues with their service, remember this, all those smiles, cheerfulness, and friendliness when you purchase your car wash will disappear once your vehicle has suffered damages caused by their carelessness and ineptitude."

"This place went from good to the worst place where you can wash your vehicle. You can't pay at either of the two pay stations. You have to honk for the attendant who is just wandering around, and you have to physically walk to him to ask to pay. Very slowly and lazy, the attendant directs you and barely brushes your vehicle. The air blowers do not work, and your vehicle is not properly washed."

"I used to go to this place all the time. Convenient, sit in your car, $14 for a wash/blow dry and drive away. The last 3 or 4 times I've gone the wash wasn't fully functional with the right side rotating cloth friction wash not working. Also, you can no longer pay by credit card at the gate entry and either have to go inside and pay, or pay with cash then go inside and get your change. Now I'm looking for another place to go."

"It's very convenient. Prices are typical but their machine works so far every time. Some places keep running even tho some rollers don't work (which is BS) but so far this place is pretty spot on. Good maintenance I'm guessing. And, when you get Gold or higher, they give you a microphone fiber towel to wipe your car down. No other place I've been to does that. Great place. Try it, you'll like it."