Chevron ExtraMile

"WARNING TO OTHER FELLOW ASIAN PEOPLE: I feel a super KAREN VIBE from one blonde blue eyed woman who is only pleasant to other white customers in our extremely ASIAN neiborhood. All other employees are nice, but this woman makes me feel that I am not very welcome when she is working. She often avoids helping me, but again, she is super nice to other white customers from the neighborhood. It is definitely discriminatory vibe in a silent KAREN way. I always hope she is not there when I go in to buy something. I always feel unwelcome vibe from her when I walk into the store as all other clerks. I know I have never said anything to her that was rude... so ya, I kinda,think I'm hated for being YELLOW. It is only one person who is like that there, but that unpleasant feeling lingers for like 30 min afterwards..."

"I had just purchased $60 of gas and went in to use the bathroom. I think the manager was there, an older man with gray hair and no mask. He refused to allow me to use the restroom unless I paid for something in the store. I asked if I could purchase something after using the restroom. They explained that I'm unable to use the restroom until I purchase something inside the store first. Very rude. Terrible customer service. Not to mention half of the staff present were not wearing masks. 91 people died of covid in LA yesterday. And these workers weren't even wearing masks. Do not frequent this business. Terrible service and not covid safe. Also gas here is way more expensive than across the street. Except one employee who I saw there yesterday and today, very sweet, sort of quiet. Dark haired woman, she was very kind and had great customer service when I was there yesterday."

"I thought masks were required to enter establishments in Los Angeles County, but apparently this gas station doesn't feel like they need to comply. Go get your gas and refreshments elsewhere where they help to keep everybody safe."

"I have been going to this station for years, never have I been treated with a snappy attitude. Also, the water and air have always been accessible to regular customers. Maybe someone else's attitude has to be checked before entering the business. I am adamant about being mistreated at a business not to return. I have been going to this station over 20 years, never. A problem. Kudos to the workers!!! Prices are high but I don't blame them, blame Washington DC."

"FYI: FREE AIR & WATER STATION RETURNED TO LINGLEY EXTRA MILE CHEVRON IN TORRANCE. The air and water service has long been a potential source of controversy, probably since service stations first opened just over a century ago. Many gas stations have traditionally provided air and water gratis—aka, free, with the understanding that all traffic that stops at a station is a potential sale of some sort. Heck, even if it is at some future date, the utility and goodwill engendered by a business that is happy to offer such basics is repaid upon purchases by that now-loyal customer who remembers and returns the favor, so to speak. Many station owners would agree that owning a service station implies a certain ethical duty to both locals and travelers alike, and carries a responsible role to be played in the community (of automobile owners, at least). All that said, the hassles of offering free air and water can sometimes place undue burdens on a business that is constantly watching, adjusting and barely surviving on tight profit margins. Vandalized equipment has often been a real concern for these small business owners, as various nefarious individuals have regularly targeted the detached, vulnerable and costly equipment for damage and destruction. Hence, in the past, some stations have been forced to tightly regulate and even charge for what used to be free air and water. After extended setbacks and a time when owner Bob Lingley reluctantly was forced to employ a nominal fee (.50 cents) for limited use of the air hose and water hookup for customers. Recently, however, Lingley’s dedication to the highest levels of community and customer service are once again consistent across the board at his Extra Mile in Torrance, Calif. Full, free access during business hours has been returned to the air and water station located at the north end of the station’s property. We have to assume Lingley and his loyal patronage and local constituency are pleased, to say the least."