Penske Buick GMC Of Cerritos

"I had a really good experience at the dealership. Camille was fantastic! She had everything ready to go when we got there. She spent a lot of time answering my questions and communicating with me through text. She went above and beyond my expectations. I was very happy with my purchase!"

"Kay Inoue was our salesperson. I must admit that I have purchased vehicles in the past, and in all the years I have visited dealerships, I have never experienced such a smooth and hassle-free process. I never imagined it could be this way. When searching for a vehicle, one often anticipates spending the entire day and encountering a salesperson who becomes pushy when discussing prices. However, your dealership stands out as the best. If it were possible, I would give you a 10-star rating! Kay was an exceptional salesperson, demonstrating extensive knowledge and patiently answering our questions, even those unrelated to the vehicle we purchased. I genuinely appreciate your salesman Kay as he has left a lasting impression on us, reminding me that not all dealerships are the same. Your entire team is remarkable, and I will wholeheartedly recommend your dealership to everyone I know. As I mentioned earlier, the experience was truly hassle-free and stress-free. Thank you very much; we are delighted with our new purchase."

"Alex Morales was very helpful and patient with us during the process of picking our new vehicle. Matt Stein was also very helpful in helping us find the right vehicle with the options we were looking for and wanting. Great dealership with great people and a relaxed atmosphere."

"My salesman, Anthony Aguilar, did a fantastic job for me. He was attentive, communicative and very professional throughout the whole process. He helped me get the exact truck I was searching for at a really good price. Top notch customer service, I highly recommend Anthony and Penske GMC Cerritos!"

"Very disappointed! I made an appointment and called the day BEFORE the appointment, to make sure of the pricing of the services I needed, and confirm that I would be able to receive services (on a Saturday) prior to them approving the service claim. As the maintenance package provider is only open Monday- Friday. The woman who I spoke with confirmed EVERYTHING was good and confirmed, for my appointment! She stated that I could have the services performed on Saturday, and they would worry about the billing on the following Monday, since I had my information and proof of an active service account. Of course, I arrive at 7:00am, for my scheduled appointment, and I'm told 1) the services I requested were $30 more than what I was quoted over the phone, and 2) the service claim would need to be approved prior to the service, since the provider is closed on weekends! I was told that the schedulers who answer the phone don't know anything! Then why confirm things you don't know!? Why not have me speak with someone who does know!? Or better yet, just say you're not sure! I could have had the claim approved on Friday, when I called to ask about the service claim process. Someone could have requested approval of the claim prior to my appointment. Time and effort wasted! I was attempting to have my vehicle serviced here, because it's closer to my home. However, I'll now just go to the dealership where I purchased my vehicle. Dealing with these misinformed people was a total waste of my time!"