Land Rover South Bay

3233 California 1, Torrance, CA 90505

"I recently had a very disappointing experience with this dealership, and I feel compelled to share my story to warn others. The level of unprofessionalism and deceit I encountered was truly astonishing. My primary issue was with one of their salespeople, Shawn. From the very beginning, Shawn's behavior was unprofessional. He consistently provided misleading information and made false promises to lure me into visiting the dealership. He assured me over the phone that the car I was interested in was available and even gave me specific details to entice me. However, when I arrived, it quickly became clear that his claims were nothing more than bait and switch tactics. The car Shawn promised was nowhere to be found, and he attempted to push me towards other vehicles that were either more expensive or didn't meet my needs. His demeanor changed drastically once I questioned him about the discrepancies. He became evasive and dismissive, refusing to take responsibility for his dishonesty. Overall, my experience with this dealership and Shawn, in particular, was extremely negative. The combination of unprofessional behavior, blatant lies, and bait and switch tactics has left a lasting impression on me, and not in a good way. I would strongly advise others to steer clear of this dealership and avoid dealing with Shawn if you value honesty and professionalism."

"Land Rover was serviced quickly and I was offered a rental for the days it was being worked on. My service provider Joel was communicative and we were able to get everything taken care of within my warranty. Highly recommend this dealership and Land Rover as a whole!"

"My experience at South Bay Land Rover was superb! Evan was my service provider and he did an excellent job on handling my issues with the Range Rover Sport. Evan was courteous, hands on, he welcomed me, and listened to my needs."

"Land Rover South Bay is by far the best service department I have used for my 2020 Defender. Evan, my service advisor was very prompt and efficient in his intake process and keeping me informed of the process. He also was easy to contact and responded to my texts. My car was ready when promised and I was given a courtesy vehicle for 3 days. Thank you Land Rover South Bay!!"

"I bought a mint condition Jeep Gladiator (2020) from a saleswoman named Litsy. I will absolutely recommend this saleswoman and this dealership to friends. The process was easy, friendly, and fun. Litsy Marquez easily answered all my questions or simply referred a couple of questions to her senior associate. Obviously Land Rover people are not Jeep experts, but I feel like the vehicle I purchased was fairly represented in the ad and pricing. Extremely happy with all aspects of the purchase and the experience."