Envision Lincoln of Oxnard

"What sets Lincoln apart as an exceptional automobile is the outstanding service center at Envision Lincoln of Oxnard. Our experiences there have always been incredible. When we purchased our Lincoln Nautilus, we opted for the pick-up and delivery services. Our service representative, Albert, consistently provides top-notch service. Albert is friendly, patient, efficient, and always ready to help with our automotive service needs and loaner car arrangements. The service team excels at troubleshooting and finding effective solutions for customers' automotive issues. They are also adept at recommending necessary services and products. The service team consistently goes above and beyond the call of duty. A big shout-out to Albert and the entire team for their honest, high-quality, and fantastic service."

"Alie was the best cut through the chase sales rep that I've ever dealt with. I told him my exact needs. And he performed and produced without any question or hesitation. The best part was that he understood where I was coming from and did not try to snake me on upsales. The process was fast. Thanks Alie, I highly recommend you. The finance team was equally great."

"Great experience all around! Ask for John Armas he has a great positive attitude and knowledgeable. He went above and beyond, and a huge thank you to Armando Torres, also very knowledgeable and really help me feel at ease moving forward with the sale. Thank you both for such a great experience. I love my new bronco sport!"

"This business should get six stars! Not only did they get me the car I wanted at the price I needed ( I know it was challenging); Armando, manager of finance, called me days later to tell me he had negotiated an even better interest rate to make my monthly payments lower! Talk about going above and beyond for the client! So, if you are looking for a new or used car this is the place to go. An exceptionally helpful staff- Nancy, Paul and Armando! Thank you ALL!!"

"My mom purchased a Corsair from this dealership in 2024, a 2023 model, and to our dismay, there was no pre-inspection recorded before delivery. On the very day of delivery, the car failed to start, with multiple warning lights illuminating the dashboard. It was an immediate red flag, prompting the salesman to return the car to the dealership. What followed was an unsettling proposition. Instead of rectifying the situation transparently, the dealership offered a mere $34k for a car valued at $50k, insisting on selling her another $50k car for $43k. It's disheartening to see such tactics, especially when my mother, at 80 years old, seemed to be targeted for a one-sided exchange that favored the dealership. This unofficial arrangement, spearheaded by the Dealer, felt exploitative and concerning. Fortunately, my mother declined this questionable "offer," but the ordeal didn't end there. Attempting a buy-back was met with unjustified denial, later discovered to be due to insufficient time spent at the dealership. Subsequent attempts at resolution were marred by resistance and misinformation. For instance, the service manager misled the manufacturer regarding the timing of issue confirmation, adding to our frustration. It's disheartening to witness such disregard for honesty and customer welfare. As we navigate the arduous process of a potential second buy-back, I can only hope for a genuine resolution from the dealership. My current advice stands: steer clear of this establishment in favor of one more cooperative. In contrast, our experience with Tesla has been nothing short of exceptional. When faced with a minor trunk issue, a technician promptly visited our home. Despite being unable to resolve the problem on-site, we were provided a Tesla with complimentary charging, without any hassle. This level of service and care is a stark contrast to our ordeal with the dealership. We've found our loyalty lies with Tesla, and we won't be returning to the dealership anytime soon."