BetterSafeRadio 5318 2nd Street, Long Beach, CA 90803
About the Business
Welcome to BetterSafeRadio, your premier electronics store located in the heart of Long Beach, California. Situated at 5318 2nd Street, we specialize in providing high-quality communication equipment and accessories tailored to meet your safety and connectivity needs. Our extensive selection includes two-way radios, scanners, antennas, and a variety of other electronic devices designed to keep you connected and informed.
At BetterSafeRadio, we pride ourselves on our exceptional customer service and expertise, ensuring that you find the perfect products to suit your requirements. Whether you're a professional in need of reliable communication tools or an enthusiast looking for the latest in radio technology, our knowledgeable staff is here to assist you every step of the way.
Visit us today to explore our wide range of products and experience the BetterSafeRadio difference. Stay connected, stay safe, and discover why we're Long Beach's trusted choice for electronics.
Photos
Location & Phone number
5318 2nd Street, Long Beach, California 90803, United States
Reviews
"I had an amazing experience with BSR! First I reached out to them via what’s app and asked about how long the back order was for the UV9GX, a gentleman immediately got back to me and gave me an accurate time table. Shortly after pre-ordering it, I realized the UV9GX wasn’t the best fit for my needs and I contacted them again asking if it’s ok to switch it to the UV9PX (extremely versatile, and unlock-able HT that is perfect for SHTF situations) he answered more of my questions and switched it no problem. Then the time came a few weeks later when I received the Radio, and I absolutely love it! I had one more question about an antenna that I didn’t get from them, but I wanted to use on the radio and they spent a lot of their time answering my questions and showing me ways to make 3rd party antenna’s flush / keep the HT waterproof! Great experience from start to finish to after finish. Thank you to whom ever helped me! Not sure what your name is but thanks again!"
"I ordered a GMRS radio from here, had a few questions about it, but never got a response. When I followed up Mark got back to me and told me I was wasting his time and his radios obviously weren't for someone like me...so not buying from there again."
"This company is a fraud The positive reviews, (particularly on Trust Pilot) for this company have all of the telltale signs of being fake. Mark paid a marketing company to have this done to trick consumers into thinking it's a trustworthy business. It is not. The positive reviews have very little details. They sometimes thank him for answering questions. Saying he had great customer service, yada, yada. The negative reviews have more specific details, a distinct pattern of stating he's just too busy for providing appropriate customer service, and that he was often rude about it. Mark's response is always that he is simply too busy to answer customers questions and that the customer probably deserved the bad treatment. So which is it? There's also the matter of this company saying they have things to sell you when they actually don't, then keeping a portion of your refund without ever sending you anything in the first place. Per California, this is illegal. Mark's store policies openly break the law. It would be understandable if it was an actual restocking fee, but it's not, it's that Mark is just a con."
"Exceptional service. I needed some specific programming completed and BSR was more than happy to assist. It took a few emails as Mark wanted to make sure I was receiving exactly what I needed. Turns out (because I am new to this) I didn't ask a few things correctly and he made sure everything was 100% to what I was really wanting!"
"Read the text. What a troll!"
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