Chase Bank

"Chase Bank is a well-established financial institution known for its extensive range of banking services, including checking and savings accounts, credit cards, and loans. Its widespread branch and ATM network, coupled with online banking options, provide convenient access for customers. However, like any bank, customer experiences may vary, and it's advisable to consider individual needs and preferences when choosing a banking provider."

"Tried to call over and over and over and over again with a question, nobody answered and it kept pushing me to all these automated options I didn’t need, all I wanted to do was talk to somebody and ask a simple question, It rang three times and hung up on me every time instead of putting me on hold, which means I had start over, And listen to the same options, it never let me get through. I think I’m gonna change banks"

"This Chase Bank branch is unique, but not in a good way. You have to be there and experience it on your own to understand. Some staff members cannot hide their true faces from their own words as they come out of their mouths. I do believe some tellers are racist or at least prejudiced. I’m not the one to jump on it, but you feel it from them. I wanted to open a business account for my construction company, and they didn’t have anybody 2 hours before the branch closed for the day. The teller said, “Anybody wants to open a business account.” She looked around, and the other staff mumbling in their breath No. I don’t think they can do it anyway, but it does leave you feeling that these people don’t care about your business. Overall, not a good experience. Unfortunately, other banks such as Wells Fargo or Bank of America are neither great. This review is for this branch only, not other branches."

"Rude employees. If they don’t think u have money then they don’t care about you. All I needed was a notary signature and they couldn’t do it. I will arrange to take my banking elsewhere, somewhere where they care about their clients. Somewhere where they value the money spent with the business."

"I will start this review off by saying I love chase and have been a loyal customer for 4 years with no issues. Experience at this location today was a let down, went in for a simple question on my account, waited 15 minutes with multiple associates look and say nothing, had one account manager working. Would have been a littler more easing had someone acknowledged the customers waiting lol. Overall this is not a review of chase itself but this individual branch."