Bank of America (Lobby Service Only) 1135 62nd Avenue North, St. Petersburg, FL 33702

"This comment serves as an appreciation for the professionalism displayed by Steven Asselin, the manager of the bank. I recently applied for a Discover credit card, which required me to fill out an identity form and have it notarized. I scheduled an appointment at Bank of America for this service. The initial notary was unfamiliar with the form and hesitant to notarize it. However, Steven stepped in upon seeing the form, expressing his willingness to assist us. Initially, I was upset and complained about the first notary's inability to notarize the document. Despite this, Steven maintained a patient and professional demeanor, ultimately helping me successfully notarize the form."

"Robert is so kind, extremly friendly every time I come to the bank. Steve and his entire team are the same. This location is the best!"

"I walked into the bank this morning, needing a notary completed for work. Dylan Lafferman and the young lady training was exceptional, professional, polite and very knowledgeable about their craft. He even made sure I was aware of options and new features the bank offered. No pressure ! Very patient"

"I wish I could leave negative -10,000 stars. That’s what they deserve. When a business cares so little about their customers that you can’t even get a hold of them to discuss your own money they’re holding it really says something about their ethics. Have tried calling multiple times to talk to a human about a fraudulent charge, and the phone system does not work. No matter how many different phones I call from it won’t connect me to a person. It just keeps looping the same message. There’s literally no way to talk to a human. People stole money out of my account and the bank won’t respond or answer. Time to switch banks. This is scary stuff. [EDIT- to your response] - wow within 10 minutes of me leaving a review… a real person (maybe) responds to try and valiantly defend your online image! With lots of grammatical and copy/paste errors. Great work to the billionaire marketing club running that place! But sadly both the numbers you provided lead to no REAL humans. And there’s still fraud on my account. But you copy and pasted the same response to yet another negative review - now that’s progress!"

"This is my one stop shop for all my banking needs! I've never met a more friendly branch than this location especially. They make my day easier with swiftness and efficiency. Rob has been a huge help ever since I started my account here. They deserve a 5 star and nothing less."