Dr. Anjanette S. Tan, MD 6844 Harris Parkway, Fort Worth, TX 76132

"Receiving from my GP a diagnosis of Type 2 Diabetes was a shock. I was scared and nervous when I arrived for my referral with the endocrinologist specialist -- but left feeling relieved (many of my fears were due to my ignorance and lack of information) and confident I could manage this new challenge. They (Dr Tan and her PA) listened (I felt heard!) and gave me the tools and knowledge to manage this."

"I was referred last year by my PCP. Patient coordinator left message to schedule me as a new patient. I called back to schedule and was sent to voicemail to leave my information. Never got a call back. Recently, went to see my PCP and told them how difficult it was to reach out last year, and PCP sent my information again on July 18th. I still haven’t heard back and decided to give them a call instead and still waiting to make an appointment. Communication is definitely an issue with this office. But I’ll continue to be patient since Dr. Tan was highly recommended to me. As for the office, please be better when it comes to communicating with your patients. Patients leave or stop trying when there is a communication issue and as a result, they stop taking care of themselves because either you want them to see providers for medication refill or you leave them a message to give a call back only to leave another voicemail. So frustrating! I know these clinics are all about profit so either fix it by providing more employees or reduce the amount of patients you see a day. Maybe Americans will have better health if an appointment wasn’t a 5 minute talk with the provider and “see ya again next time”."

"I had an appointment today 6/24 at 1:30. I got there and checked in at 1:33. The called someone in the back and said they couldn't take me because I am late! Three minutes late? I won't ever go back."

"This office does not have any communication skills between patient, front desk, labs, and doctor. If your thyroid is off, you get your results from the lab as the doctor. You better call if it's off, because they sure won't call you. If you should be getting a medication change, you better call, because they eont call you or your pharmacy. When you do call, oh it reminds them they left you hanging. Then you should call back by the end of the day to see if anything has been done! Really... heart patients care stinks!"

"So disappointed. Showed up for my first appointment early. Received a call 4 minutes before my appointment that the Dr Tan would not be in that day and my appointment was canceled. Asked to reschedule for the following day. Showed up within 5 minutes of my appointment and they refused to see because I wasn't early. I gave grace to them when they canceled my appointment 5 minutes before, I understand as life happens. However, I was not given the same grace when I arrived the following day. #dobetter"