Gastroenterology Group LA

"Iris was amazing. She went beyond her job. My son needed a refill. She had me hold to make sure it went through. I didn’t even ask her to do that. I was lol but she said it first. That’s that VIP TREATMENT. Thanks Iris."

"Please believe the 1 star reviews & don’t put your health under more stress dealing with this team. Waited over 2 months for my phone consultation. I made myself available 30 min prior to appointment waiting on the call, texting & calling their office which was still closed. Never heard back until they texted me if I’d to re-schedule in another 2 months. Currently switching my insurance and DR as they don’t hold themselves responsible for their scheduling mistakes."

"Impossible to get through on the telephone. I dare anyone to call them right now. You are put on hold for over 20 minutes and one of two things will happen: (1) an automated machine will say that the staff is busy and to please leave a message or call another time. If you do leave a message, no one will call you back. (2) someone answers the phone after 20 minutes and can not schedule an appointment but says they will call you back. They text you back the next day after hours and you can not get a hold of anyone. Call the next day and the cycle begins again."

"Dr. Malamud is great. But the staff who answer the phone are terrible. The lady who answered the phone blamed me for not answering call and wasn't helpful at all "she said I have next available in another month and a half, you won't take it or not?with aggressive tone. I had to take time off from work both times to wait for a phone call. No one called or left a any message. """Thank you for Adela Fenando Dr. Need some one like her to work for him even though I still didn't get my things done but she is very helpful and sweet """""

"After an awful experience with another GI I came here with anxiety thinking I might find the same. However, I felt heard and Eric was really good at communication and GENUINELY eager to help me get to the bottom of my stomach issues, instead of rushing me out of the office and misdiagnosing out of complacency. And even though we don’t know all the facts yet(labs pending) I feel at ease knowing that this is a competent practice and not just some old witch Doctor who’s clearly not keeping up with current knowledge. The front desk was nice and the scheduling dept was also very helpful. Parking was a little tough but way worth the quality of care here."