Lane Bryant

"They are so hospital able If you're looking for an awesome plus-size shopping experience, you have to check out Lane Bryant! I've been to a few different branches, but this one takes the cake by far. From the moment I walked in, I felt so welcomed. The staff here are seriously the friendliest I've ever encountered. They genuinely want to help you find what you're looking for, and they do it with such enthusiasm. It's like having your own personal fashion squad right there in the store. Honestly, I’ve been to other Lane Bryant locations, and while they’re good, they just don’t compare to this one. If you want a shopping experience where you feel genuinely cared for and walk out with clothes you love, you’ve got to visit this store. Trust me, you won’t regret it!"

"Gosh the best experience ever. Came here for something for my teen who has really been uncomfortable with any of this process and everyone in here was kind and patient. There were staff of different shapes and sizes which really helped in many kids self confidence! They helped measure her while being very sensitive to how she felt or was comfortable with and we left there with a kid a little excited for this new journey!! Can’t thanks them enough or praise them more!"

"I bring my wife to this store because it's fairly close to where we live. She loves Lane Bryant bras and jeans. Unfortunately, we've had several bad experiences recently. I'll give you the good and the bad. The Good: There's a couple of "older" women working there that are awesome. One is Iesha (probably not spelled correctly) and I don't remember the other's name. A tall blonde lady. They are SUPER nice and helpful. The Bad: First, it's FREEZING in the store every time we come in. We've asked to have the temp changed because we spend a couple of hours in the store usually. There's at least a couple of young girls that always make some excuse why it can't be turned up. Which brings me to the second issue that we consistently have. Those young girls are ZERO help. They all want to stand behind the counter and ring people up or go in the back. There's never one around when you need someone. Those two mentioned above are running around trying to take care of customers and getting no help. Today was the final straw. The tall blonde lady asked one of the young girls to turn up the thermostat because it was freezing and the young girl started an argument with her in front of the customers. We spend quite a bit of money in Lane Bryant but not any more. We'll find somewhere else to give our hard earned cash to."

"I have almost exclusively shopped with Lane Bryant stores for many years to my body being a plus size. Lane Bryant stores are a wonderful option for larger women with or without large bust sizes. I have found at nearly every store to be greeting warmly and with helpful and knowledgeable staff. This particular location -in McKinney, Texas- has by far the best customer service I have yet to experience. I understand that Lane Bryant offers assistance with helping you find your correct bust size, but associate Julianna went above and beyond with helping me feel comfortable and confident in a lingerie top. Assisting with buttoning and giving me positive reinforcement on my body. As I continued to peruse the store I found some incredible clearance options. One of which prompted this same employee to mention they also carried a clearance bra to match. She went and found it and remembered my size from earlier and encouraged me to try it on. It did not fit right and when I thought I would not be purchasing it, another helpful associate Meilee -whom we had been enthusiastically discussing flattering plus size underwear cuts and outfits casually throughout my visit- came to me and said to not be discouraged and to try an extender. I had never used one before. She showed me the item and even attached it to the garment and encouraged me to try it on again. It fit! And I was able to purchase this item as well. She also checked out my purchase and we continued a lovely conversation as if we were old friends catching up. To summarize, this store has amazing staff and I can honestly say I cannot wait to return to feel just as comfortable, beautiful, and like I am valued as a customer."

"Meilee and Julianna were so helpful at this location. Julianna fitted me for a bra and helped me find a couple in my size. They are the best fitting bras I’ve worn. Highly recommend shopping here!"