T-Mobile 14261 South Tamiami Trail, Fort Myers, FL 33912

"Their customer service not helpful at all instead of helping with solutions to a mistake done online purchase they are fast to run you out the store with no help requiring so much questions with no answers too if you are not spending cash up front no help, with more then 8 staff members standing around disappointing and was charged for service and a phone to which looking for options to switch as I left store with no account set up no phone but a charge process. Don't recommend this store not helpful"

"I had such a wonderful Christmas shopping experience at Costco with this T-Mobile team. I switched over my family plan from AT&T. Michel runs an excellent team because of his relationships and experience. He helped me solve some unusual challenges and gave me a great deal on my plan! He sent Daniel to assist me in other matters which I greatly appreciate but it was Daisy who helped me with the process from signup to phone delivery. I felt she went above and beyond for me so thank you. I highly recommend visiting their T-Mobile store or their kiosk at Fort Myers Costco."

"I just traded in my old phone with Daisy at this T-Mobile store. I was shocked how quickly buying the new phone and transferring the data was! Daisy provided excellent customer service and was very friendly! T-Mobile should be proud to have her for an employee! This T-Mobile location is the BEST for outstanding help! I am thrilled with the smooth transaction this was!"

"I've been in this store a couple of times now and have nothing but great things to say about the service. As a family that has been with Verizon for over 20 years until recently, I must say the deals at T-Mobile (especially through Costco - which this store backs up) are unbelievable. Bye, bye, Verizon!"

"Had the best customer experience here in Ft Myers. Major props to Michel B. and Joseph F. for setting us up with new phones on a new network. No small task given we had an extremely complex number porting issue. They were extremely diligent in solving the issue and stayed way past close to make sure we were good to go. We really appreciated it and we love our new phones on T-Mobile 5G! :-)"