Ambassador Healthcare at College Park

"Each and every day, they greet me by my name. I do not have to ask for a daily report because they tell me how he is doing from aides, nurses and PT. Every staff member is cheerful. They are well trained. They show respect for the patient.The area is very clean and one can feel the positive attitude. They give my husband great personal care. I am grateful for Keke. I do not have to worry because he is in great hands. I am so happy that I found a hidden gem."

"Not recommended. As an insurance agent I was appalled at this facility. The finance office constantly harassed my client, asking for her financials and bank info when her insurance policy was covering and paying in full. They also asked for her son's financial info, I am not sure that they are not running some sort of a scam. They left her dirty constantly, which is a serious health risk with her condition. They released her even though she cannot walk, and can only stand assisted for brief periods. They denied her appeal for an extension of service, even though insurance was prepared to pay in full for another month, and would not supply a reason for the denial. The staff that I dealt with was nasty, sarcastic & condescending."

"We are so grateful for the amazing staff members at Ambassador. The Administrators, therapists, nurses, CNAs and other employees are so caring and responsive to our questions. So many of their staff go above and beyond for the patient on a daily basis! Although it is difficult to be separated from our loved one, it is comforting to know that he is treated with kindness and receives wonderful care each day."

"My mother and I recently placed my father at Ambassador Healthcare at College Park. Having previously had my father at another facility, it is unfortunately not common to find a nice nursing facility and people who complain about this home clearly have no experience with skilled nursing facilities or understand the high level of staffing required to care for people and the expense that means for these businesses. We have been very impressed with everyone at this facility, the attentiveness and professionalism of the nursing staff and in particular the helpful nature of both Kelley in Admissions and Kaitlyn in Social Services to help a family navigate the process of putting a loved one in nursing care. Do not believe the negative reviews about this facility, I personally toured 8 facilities in the Fort Myers area and the camaraderie of the people there makes it clear that they care about providing a safe and comfortable place for people to rehabilitate or live long term."

"So my Dad is here, following a severe ischemic stroke. I toured a bunch of rehab facilities before deciding on this one, and I definitely liked this one the best. The staff seem to like one another and the patients in their care. There was a level of positive casual interaction between everyone, which I did not see at the other facilities I toured. So this whole thing has been so hard. It’s amazing more people don’t talk about these profound changes people go through as they get older, and how heartbreaking it can be. Anyway, from the director, to the finance department. to the nurses and CNA team, to the therapy dept., everyone we met here seems to genuinely care and have limitless patience. And a good attitude . Obviously, this is so important when they’re dealing with people at their most vulnerable. The building is definitely older, but was definitely clean. I think they have a dog who runs around and a happy hour program, too. Very thankful we found this place."