Ken Ganley Kia New Port Richey

"I purchased two tellurides with cash in the span of 3 months. When we went in to purchase the second car we addressed concerns with recalls and we were told that they had already fixed them but they had NOT. They didn't have the second key fob and we were told to come in to service in a couple of days to get a new one so they could program it. We were told it would be a quick in and out appointment. It turned into a 3-hour appointment so they could fix the recall items that we were told had already been taken care of. When we got home we noticed a foam piece underneath the car toward the front that they obviously did not put back in the right place because now it's dangling. I am NOT impressed with their service department or the lies from the sales team at all. If I decide to purchase another Kia it will not be from this dealership."

"This is the most unethical car purchasing experience of my life. My partner drove 200 miles from the east coast after being told they would match our other offers for our trade. Not only did they not even come close on the sheet for the trade they didn’t even include my car payoff - which would have raised the price and made my payment double. They wanted us to go to finance and then find out later “surprise” you need to pay your $11k current loan. We only knew to look for this because we have been shopping and EVERY single dealership has a line that says “trade payoff”. I included the attachment where is clearly doesn’t factor that in. Do yourself a favor and avoid this dealership like the plague. The manager I wouldn’t even take accountability for the scammy nature of this entire deal and had the audacity to still call my partner after he left and offer him STILL less than other dealerships for our trade. Absolutely disgusting business practice here."

"I would like to say this has been one of the best expierences I have had ever buying a car hands down. From the moment I stepped out of my old vehicle. I was greeted with a very inviting and warm welcome. A salesman of the name Russle greeted us by chance because he was standing outside helping to put up a canopy right next to were we had parked. He immediately asked us what we were looking for and brought us to his desk made me a latte and my friend a coffee. He sat back and asked us questions. He wasnt forceful trying to get me to get a car that was 2025 that was 45000. I was explaining what capabilities i really liked in a vehicle. The type of style of vehicle that I really liked. He sat there and didn't say a word and started researching his inventory. He asked me about a kia forte and in my mind it was very basic and cheap lookjng car and i was hesitant at first. He asked me to trust him that i didn't have to take it we could just look. I tell you he picked out and showed me the exact thing I had described and wanted with the budget I had. He showed me a 2022 Kia Forte GT. It was so exquisite,smooth and sleek It was presicley what I was looking for.. The best part is that I get 24 miles to the gallon in the city. While we were dealing with paperwork He had the car detailed and checked before we finished and was ready to drive away. He made sure to answer any questions we had about the vehicle or about the process and how everything broke down with the payment and the warranty. He didn't force anything on me or was aggressive wiith trying to upsell me and making me feel pressured to up our budget. He helped me with everything. In the end the entire sales process felt like it was finished in a very timely fashion. He then showed me all the features and how to use the vehicle properly so I'm not guessing in the middle of driving were I could be at high risk in getting into a accident and hurt myself or someone else because my focus was on the car and not the road. He set up my bluetooth and all the settings the way i wanted them. He even offered to have someone follow me home with the car I came in to make sure I got both cars home safely. The next day after I left I thought my car sounded weird . I have PTSD from my old car breaking so much that i was fearful i would break this one lol. So I called him at work qnd He reached back iut to me pretty quickly and offered me to bring it back by whenni had the time.cHe instantly reassured me he was there for me and that just because the sale was done that I still mattered and how I felt mattered. That i could call him up anytime and he would reach back to me. Ken Ganley KIa has so many wonderful extra perks that most other dealerships never have or offer. I have unlimited carwashes and detailing. If anything breaks it will be fixed at no cost to me up to 10 years 100,000 miles. I know this very lengthy review but I could go on and on about this place and this specific salesman bcuz he wasnt some slime ball who was just money hungry and willing to tell me anything I wanted to hear to make a extra buck or two . He had helped us with every single thing we needed. Also there cars a pre certified so you know it isn't going to break,and you get the most for your buck since now days a buck doesn't get you very far. It Has style and fuel efficency and holds the value better than most brands of vehicles. Then I hands down suggest Ken Ganley Kia. I will definitely be back when it's time to upgrade.So yeah I promise my short story that was long is over and i hope I have helped you know my experience and helped you in your decision to go and check out this amazing dealership that should have many more 5 star reviews."

"Had a great experience, Steve Blank was my salesman, he was honest, not pushy and I got the car I wanted. Skye Chaney the financial guy got me the best rate. I can’t say enough about the team, they went the extra mile to make sure I was happy with my purchase"

"We were very impressed!! We came in with a pretty low budget and they treated us as if we were buying the most expensive suv there. Dino is an absolute angel. He was so kind, not pushy at all. In fact everyone involved were extremely professional. We got what we wanted, monthly payment was right on the money. Thank you Dino!! You are a blessing!!"