Cuenca Laundromat 133-13 Cross Bay Boulevard, Queens, NY 11417

"Nice people. I gave it 2 stars because of a few things I have noticed. 1) they lose clothing items a lot. 2) the clothes NEVER smell washed. I have had clothes returned to me with the same stain that I handed over to them. And these are like Ketchup stains, like things that wouldn’t be permanent stains. It’s like they throw the clothes in the machine with no soap. Honestly, the difference is so obvious. Anyway, unfortunately I won’t be doing drop off service with them any longer."

"Great people - All of them - From day one they remembered my name which goes a long way in my book , means they care and you’re not just a number . Always go out of their way to accommodate me , now have my friend using them . Ask for special instructions and never a problem and laundry is always done on time . As I’ve said great people and great service so take these words to heart and bring them your business !"

"We are staying in a place nearby for more than two weeks and only packed clothes more than one week. This place popped up as recommended on Google Maps. As Germans we were not familiar with the concept of a laundromat but this one exceeded our expectations. The opted for drop off and picked it up later the same day. The staff is really friendly and made the process as easy as possible. Everything was washed, dried and folded perfectly. Unfortunately all is done now for our vacation or we would go again."

"Stumbled upon this laundromat on Google and was glad I found it! I tried another laundromat in the area that did pick up and delivery but their driver canceled and pushed back my pick up time 3 times over the course of two days. It was so aggravating that I was reluctant to try another place but I’m so glad I did! I called Cuenca on a Friday morning (I think it was the owner who picked up) and my laundry was picked up that same evening and returned the evening of the following day. The driver was super communicative and it was SO much better than my previous experience! I highly recommend this laundromat to people in the area, especially if you need a good pick up and delivery service!"

"Only Place I Trust! Gloria & her Son are very sweet & understanding! I have strict requirements because i've had bad experiences in the past & Gloria always goes by them with no problem! Her son comes out to help get my huge bags out the car without asking! Ive been to many places that destroyed my expensive under garments with not even a refund!! But not here! Great Service!!"