SERVPRO of Forest Hills / Ridgewood

"Came in a flash, very open to working with us and coming up with creative solutions to manage our situation with as little need for impact as possible. Team was communicative, creative, and helped us fix an issue with limited concerns or impact to our space. Thank you!"

"These guys are great! My wife & I used them years ago for flooded basement & that did a great job! This time, a neighbor upstairs thought he was a plumber & promptly broke a water pipe under their sink. It rained down on our kitchen ceiling. It was so much water the ceiling came down on top of us! After I called the landlord, I called ServPro. I spoke to the owner Rob, who was very nice, & he had me call Avi, who does the pricing & sets up the appointments. He was also very nice. A day later Eric & his crew came in, assessed the cituation & immediately went to work. He was also really nice & sympathetic to our ight. Within several hours he & his crew( you guessed it) also nice & curteous, had cleaned up the mess, removed all of the water & cut out the sheetrock that was hanging down with a light fixture hanging off a piece. It was unbelievable! They even sprayed all the exposed framing with a midewcide that smelled good. Eric also set-up 3 big fans pointing up to the exposed ceiling framing to prevent mold. Also they had a large dehumidifier set up to remove moisture in the air. They are super professional. They are worth every penny. Besides the price was good considering all the work they did. I would would never call anybody else. PS: you get what you pay for."

"The ServPro employees were professional and courteous. They worked hard to cleaned out and removed all biohazard’s from the apartment, including all drapes and carpeting that needed to go."

"While they were removing drywall. , they cut a pipe . Water leaked into the common areas of my condo. The board wants me to pay for the damages because ServPro has not paid them. It's been two months. I have sent several emails to Robert Allen, but he hasn't paid. Today is May 11th. The incident occurred on March 7th. UPDATE: JUNE 20TH According to my condo board AND the management, ServPro HAS NOT paid for the damages to the common areas to date. The board expects ME to pay ,and they've added late fees. I will be filing a complaint with corporate."

"ServPro conducted the post-construction cleanup of our basement. Cesar and his team were incredible. They left the basement sparkling and even cleaned up the crawlspace under our kitchen and our grill which happen to be in the basement. I am so pleased with their work and we plan to hire them again for more cleanup of the building's upper floors. Everyone was kind, polite and efficient."