American Laundromat of Jersey City

"I drive to Bergen county to drop off my clothes and have been desperate to find a local laundromat that offers affordable and trusted drop off. I decide to try this place, and Tuesday my husband drops off and is told we have to pay up front. The lady also told him that she is the best one to wash his clothes and that she’s off the following day but that our clothes can be ready on Thursday. My husband goes on Thursday and a different person is there and my clothes haven’t even be touched. My husband asks what the problem is, and the lady thats there said the lady called out and that our clothes will be done the following day (Friday) It’s Friday morning, my husband just walked in and my clothes are all over the place open and wet!!!!!!! and no one was attending it. A guy comes out of nowhere, says that the Lady is not there and my clothes will be started again at 4 PM …. It’s 9:05 AM MY CLOTHES ARE GONNA SIT THERE WET?!?!??? Im calling and THE GUY THAT ANSWERS SAYS HE IS NOT EMPLOYEE AND HES DOING THE LADY A FAVOR BY WATCHING THE LAUNDROMAT. I DONT KNOW IF MY CLOTHES ARE BEING STOLEN! HE TELLS ME TO GO AHEAD AND LEAVE A BAD REVIEW ON THE SITE, TOLD HIM I WAS DOING THAT REGARDLESS…. AND I WANT HALF MY MONEY BACK THATS WHY THEY MAKE U PAY UPFRONT STEER CLEAR FROM THIS HORRIBLE LAUNDROMAT I DONT KNOW HOW THEY HAVE THIS 4 star RATING, AS SOMEONE WHO WORKS IN A MARKETING FIRM IT HAS TO BE BOTS FOR FAKE REVIEWS. DONT GO HERE THEY ARE CARELESS Update: got a refund and still have brand new clothes that were bleached and ruined. Worst experience"

"Honestly worth the extra two blocks down my apartment to get here, clean plus they have AC during the HOT day - worked from home on Fridays so did some work while doing some loads - also overheard someone saying how hot their sheets were getting out of the dryer and he was happy how good they dyers are working"

"Decided to come here 3 years ago when I was aggravated with Sudzy’s and I have continued to come back ever since. The prices are more reasonable then the others. The staff and owner are extremely nice, friendly and helpful as well as the facility is always kept clean."

"It's very clean quiet and wash machine & dryers work great. Not only that, I love the deals they have on Tuesday & Wednesday price goes down on wash machine. However, I would really appreciate if the TV's are not only on Spanish channel. Yet, you do have different nationalities in the community that use this laundromat. Thank you an advance for applying these changes"

"I don't know where to begin with.... This laundrymat is my favorite because is comfortable, clean , cheap, and all the machines work perfectly. I had an issued before but Thank God it was solved. The employees are very friendly and helpful . Thank you so much Jake for your attention!! I appreciated it I was able to see the changed that you made."