Bruno Staten Island Drain Cleaning & Plumbing

"I called this company on saturday in need for assistance with a pipe issue that was creating a loud sound in the house which also caused the floor to vibrate. They contacted me and at first send out a technician who was unable to make it within 1.5hr and the job was passed onto another technican who came at 8pm that night by the name of robert. I had described the issue that it sounds like a pressure issue with the pipe and he went and called his boss call Steve to speak to me about pricing and that payment will have to be made before anything could be done. After I was highly overpriced on a quoted of $2800 for labor and material, and $1375 for service and inspection, he was unable to fix the issue. Instead he created a hole in my wall, claims there was a leak in the stems had to change it. I called again the next day to complain about my concern and issue and the same plumber came again to inspect the pipe issue. I called back the company over 10 times to raise my concern and requested for a partial refund and was notified that they are a contracting company that contract out the jobs to local plumbers. I spoke to Steve Colangelo the boss of this company and there were alot of going back and forth to address my concern and for a partial refund of the service that i had paid for which was not correctly fixed. I was promised a refund of $500 through zelle and that was it. It was a very bad experience as i was not informed that they are a plumbing contractor company that contracts their job out to plumbers which was very misleading and misinformative. I will not be using this company ever again. Also, for some reason the plumber gave me a different company's name which now I DO NOT KNOW the exact name of this company anymore because I was given 3 different names in the last few days. Does this company even exist?!"

"Recently, I noticed a leak in my kitchen sink and phonedStaten Island Plumbing. Although I hadn't used them previously, Roy called me back in five minutes. He promised that by 10 a.m., someone will be at the house. In actuality, He arrived a little earlier. The issue was located and resolved in fifteen minutes. He was incredibly amiable and accommodating. Without a doubt, I'll use them once again and suggest"

"Great work, Staten Island Plumbing! quick, effective, and adaptable. In addition to installing the water and ice maker for my new refrigerator and installing and removing my dishwasher, they also changed two bathroom faucets and multiple water shutoff valves. The personnel was helpful and kind. Without a doubt, I would suggest & use them for additional work!"

"Not only was Roy prompt and professional, but he was also very helpful when our water heater needed to be replaced. He completed the task and arrived on schedule!Travis the plumber at Staten Island Plumbing I wholeheartedly suggest for all your requirements."

"Both Travis and Roy were on time and very competent. I am really pleased with the quality and service I received for my first experience using a plumber in Texas. They have earned my future business and the enthusiastic endorsement of my social circle. Many thanks to the Bruno Staten Island Drain Cleaning & Plumbing"