Kew Forest Plumbing & Heating, Inc. 70-02 70th Avenue, Queens, NY 11385

"Good communication and fair prices but poor work. I had a new sink and faucet installed in Dec 2021, and just today had to pay $300 to another plumber to fix their sloppy installation. Less than 3 years after Kew-Forest did my plumbing there were parts entirely corroded due to incorrect installation, creating a leak that disrupted the entire sink area. Disappointing for a licensed plumbing team. I would not hire them again."

"Tommy and AJ were phenomenal! They took on a huge job and got it done quickly and with minimal impact on the surrounding areas of the house."

"We've been using Kew Forest for several years now and they are always communicate really well, explain what they're doing, and do a fantastic job overall. Highly recommend."

"I've used Kew Forest Plumbing over the years and always had a good experience. Today was no exception...J.D. and Ryan were timely, polite, respectful and professional. They explained the issue and course of action which was approved by their manager. In total the job took less than 2 hours and they kept me updated throughout the whole service call. It's refreshing to receive consistently good customer service these days but Kew Forest makes sure to make it a priority. Thank you!!"

"*This review pertains to a job I had done recently by Kew Forest Plumbing. I removed the old bathtub myself, so Kew Forest Plumbing is not responsible for any of the Sheetrock, tile work etc. I reached out to Kew Forest Plumbing to install a new bathtub. They sent someone to measure and the owner gave me an estimate. I agreed and they were there the same week with all the materials. I was working that day and unable to supervise. I came to check when the job was complete and was surprised to see the tub was smaller than the space originally measured. In addition, it was sitting on shims. This was not discussed with me. I paid cash in full because I was sure they would resolve this issue. That turned out to be a mistake. I went back and forth via email with the owner and his story changed multiple times. Ultimately, he wanted to charge me again to resolve the issue. I refused and he finally wished me luck and ended the conversation. They measured 60 x 32. You can see from the wood exposed below which they installed. The tub installed was 60 x 30. They suggested I pour concrete to fill in the two inch gap. The tub is not sturdy because its on shims and its also way too narrow for the space. I authorized them to do the job without asking any questions because I trusted them. They've done great work for me before. They dropped the ball on this one."