Balkan Sewer & Water Main Service - Joseph L. Balkan Inc. 130-01 Jamaica Avenue, Queens, NY 11418

"Balkan is the best in the business. They have values that are missing with many contractors these days. Hard work, honesty, humility, and just wanting to do the right thing. That’s Balkan!"

"The start itself did not go well. Promised time 10 am to 2 pm I called around 1:30 pm to be told by a rude Sonia that I was next on line. The plumber was still working on a job in Flushing. Asked for the manager. Never heard from the person. Around 4 pm a woman calls to claim that she is outside the house. No one was there. That is the way of life if dealing with this company. Be prepared to take a day off from work. Balkan employees do you a favor and deem it to be an honor for you by them that they scheduled you only to aggravate you. Not a good fit for sure! Good luck to those who choose to deal with this unprofessional outfit."

"I was very very impressed with this company - they came out to replace my water main via American Water Resources insurance - they must be very well staffed because they came the very next day after they inspected it initially. A team of maybe 4-6 people replaced my water main connecting it to the city water line, digging deep 4-5’ holes - which looked very laborious, they were super efficient, started a little before 8am and were 100% done by 4pm! Wow! And everyone I came in touch with, starting with the people on the phone, were clear, concise, pleasant and organized. I couldn’t believe how smoothly it went, especially since insurance was involved. It’s been about half a year now, so I can vouch that their work has held up perfectly so far!"

"I had a water main break and I called and spoke to Leon at Balkan. He was completely professional as I was I bit panicked because I was suddenly without water. He was able to squeeze time in the next day for his rep to come and assess my issue. At that time I was provided with a price, it was explained to me what they would be doing and they gave me the date they would arrive. I was provided with a contract, that I signed electronically. I paid half prior to their service. On the following Monday, the plumbing team was there on time, they were polite, funny and accommodating. They covered my floors and rugs as my inside water meter was in my living room in the front of my home but under a panel. Marcus (sp) was especially awesome!!! The repair took a few hours. They cleaned up the area before they left. The next day the cement team replaced my side walk and driveway area and they also replaced the black top in the city street. I called to pay the balance but Leon told me to wait a day to make sure I was completely satisfied with my service. Within 2 days, their representative called to collect the remaining balance. I HIGHLY recommend this company! They were quick, courteous and PROFESSIONAL at all times."