U.S. Customs and Border Protection - Terminal 4
Queens, NY 11430
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
About the Business
Welcome to U.S. Customs and Border Protection - Terminal 4, located in Queens, New York. Our facility is dedicated to ensuring a smooth and secure travel experience for all passengers passing through John F. Kennedy International Airport. Situated in the bustling Terminal 4, our team of highly trained professionals is committed to upholding the safety and security of the United States by efficiently processing international arrivals and departures.
Our services include customs inspections, immigration processing, and enforcement of import and export regulations. We work diligently to facilitate lawful trade and travel while preventing the illegal movement of goods and individuals. With a focus on integrity, vigilance, and service, U.S. Customs and Border Protection at Terminal 4 is here to assist travelers with any questions or concerns they may have during their journey.
Whether you are arriving in the United States or departing to a foreign destination, our dedicated staff is ready to provide the highest level of service and support. We are proud to be a key component of the travel experience at one of the world's busiest airports, and we look forward to serving you at U.S. Customs and Border Protection - Terminal 4.
Reviews
"I was recently menaced and battered by officer Okur due to being non-white, and choosing to stand in the secondary screening area while my passport was checked. He screamed at the top of his lungs in my face, and then spit at me, while eventually shoving me into a chair under the lie of "officer safety." This officer and department are a disgrace."
"The most terrible line I’ve ever experienced in my whole life. Completely inefficient and disrespectful for all. 3 people working for 500+ people waiting, ridiculous. 3 hour line that could have been finished in half an hour. 5th world country level"
"JFK takes advantage of people.. I have a travel job that forces me to fly out of LGA or JFK… They both suck, but JFK is taking the award for worst immigration and customs procedures. Mobile passport is a joke - the line is the same as general. They have ZERO understanding of what they do to travelers, nor do I think they care. JFK you sucked today, more than usual."
"This was a really shocking experience when first landing at JFK from Europe. When you come for a 6 day 'holiday' you really don't expect to have to wait in-line, in very overcrowded conditions, for over 2.5 hrs before being allowed in. I've travelled to many airports around the world before, this was by far the worst. A really poor welcome to the US."
"Wow just wow ! Arrived at JFK Terminal 4 to a 2 and a half hour wait to get my passport stamped. Worst airport I have ever been too and I travel a lot and see a lot. JFK is supposed to be an International Airport not what I have seen today terrible wait for passport checks. Not a great advert for people arriving to America with a ridiculous long wait to get in !"
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