CubeSmart Self Storage of Long Island City 30-25 Northern Boulevard, Queens, NY 11101

"I've had a storage space with CubeSmart for nearly eight years. For they have been extremely professional, last week i decided to save money because one of the employees was telling me, when you stay at the same unit too long the prices go up. So I said maybe i should move within the same facility, so i applied online (easy) then moved out, props to Jeremy he helped me and was professional and courteous. CubeSmart was prompt with all receipts and paperwork. #cubesmart #customerservice #storage #storagenyc #longislandcity #nycstorage"

"This location (not sure about your others) is horrible, HORRIBLE. and it doesn't matter what I say this either will never get read or it will and just discarded. I get there and they don't let me move in because they don't allow anyone to come in 15 minutes prior to them closing.. (per your lease contract) so I come the next morning and they open late! The employee shows up about 10 minutes late so they close early and open late (ridiculous) then the elevator breaks down and FDNY shows up with someone stuck inside. And HERE'S the icing on the poop cake. I'm moving every thing out on a Sunday I forget my keys to my lock (admit that was mistake on my end) but I don't stress it so much because I'm sure this company has back up plan for customers that can't open their unit. NOPE the employee tells me the lock cutter guy isn't there today yes lol there is a person designated for this! The cutter tool isn't even in the premises! And I have a moving company with me. How is this possible? If an employee Calls out then at least leave the tool behind. Anyway horrible experience I'm so glad I'm not there anymore. Also there was some water leak in the bldg the staff called me to check my unit THANKFULLY I didn't see any damage in my unit."

"Latasia is amazing! Not only professional, but also considerate of the customer. She find us a storage space at a great deal. She took good care of us, after knowing the space is not that convenient. So patient to switch another space. It’s really a pleasant rental experience."

"Went to the cubesmart on Northern Blvd. Excellent experience at this location! Very friendly staff. Latasia and Rodney both went above and beyond to help out even when it was so close to closing time and we were rushing to move our stuff from one unit to another. Highly impressed by their customer service!"

"Honestly booking this was pretty easy. They didn’t have enough carts though so we had to wait doing some manual trips until one freed up. They also don’t provide you with a lock. That was shocking. Other than that, everyone I talked to was knowledgeable and gave me options. Bring a friend to help and you’ll be good!"