Public Storage 3204 Northern Boulevard, Queens, NY 11101

"In the pass, I've had some bad experiences with storage places. Customer service was not 100% but when I moved to queens and I found this place, Public Storage on 3204 Northern blvd. Omg they were so helpful. Especially Millie, She explained everything to me . I was looking for a 5x10 to move my things in. She made sure I was satisfied, she also showed me the unit that same day . It was very clean, She took care of my paperwork and I was moving my stuff in the same day with no problem. Public storage ya'll save me from so much hassle, thank you for that."

"So far this place has been an okay experience. My experience has been on and off due to the construction going on in the loading dock. Some days it has been difficult to load and unload but recently the construction work is progressing and I am seeing improvements. Also sometimes the elevators have some issues trying to load in due to imputing your access code first but for the most part it works out. You need to have your code in order to access the elevator. I am looking forward to the completion of the construction project however and hoping to stay here for as long as I can as they have very good rates. Everything is pretty straight forward though when it comes to access to the units. I am grateful to the team here that has helped me with any questions and concerns that I may have. Thank you to Gisele and Rahmal who I have been helped by. Thank you."

"Service was great when I went to find a storage unit. I was helped by a young woman named “Carmen” who answered all of my questions and was very efficient with getting me what I was looking for. I’ve had a terrible experience with another storage unit before which had me worried to get another one. She made me feel comfortable and assured me my belongings would be well taken care of. I appreciate her help and efforts to assuring me I’m making the right choice."

"Customer service at this site is great. Christina, Carmine and Gisele were thoughtful, professional, and helpful. Elijah guided me in backing up the u-haul out of the unloading zone. This location is convenient. It is a block from the subway and close to the Queensboro Bridge. My suggestion to future customers is to give yourself sufficient time to inspect your locker and solve problems before moving in. The building shuts down and closes at the end of the day"

"First experience with a storage unit and it was incredibly frustrating, to say the least. I finally moved out yesterday after 5 months. As others have mentioned, it's super easy to sign up online and book your unit. This is probably where the pros end. Now for the cons: - Parking. What a disaster.... the lot is incredibly tiny to begin with, so if there's a moving truck already there, good luck. However, there has been constant construction happening next door, so the parking lot is non-existent. The last few times I've come here, I had to find street parking. When moving my stuff out yesterday, we had to park on Northern Blvd blocking the bike lane cause the construction guys wouldn't let us in to the parking lot, and there was a giant truck already there. - One of the elevators has been down for months so you need to use the one at the far end of the building. - I had a unit on the 6th floor. It's advertised as climate controlled but that's debatable. I went there over the summer and it was HOT. - Prices went up after a few months, to be expected. But when there are no improvements being made along with the inconvenience of no parking and elevators being down for months, this place just is not worth it. Save your money and go to any of the other storage places in the area."