Citi 706 Brighton Beach Avenue, Brooklyn, NY 11235

"Gena: "Yes, I can open account for you. But you'd better go to TD bank". Now TD bank has $2.3M on the book."

"I’ve been with this branch for a long time and I really like how Eugene manages this branch and how the personal banker Tetyana always helps me with different issues. Also the teller Kerryan helped me today, she did a wonderful job serving me as a customer."

"I went there because of fraud, someone used my card in another state to purchase an item, and I am having a hard time to prove that was not me. I was waiting there for approximately an hour, then, I was called.The representative, Tetyana Gligich, was on the phone with someone discussing a bussiness. I was sitting there and waiting for a while. She didn't stop a conversation and finally pointed at me holding a phone with "what you want?". I asked her to hang up a phone. She never asked me a question or about an event or details, just told me that they don't deal with 'fraud', my accunt is my responsibility, and I have to make the calls and investigate myself.When I asked to give me a manager's contact number she was hesitant at first. I was just stunned how rude and unprofessional this person was.Currently,I am going through an investigation and hard time to prove a teft and instead of some assistance or kind word from the bank where my money suppost to be secured, I got insulted."

"Very close the Subway station or bus stop . Never long to wait there . Going quickly. Always I address to this bank if the help or consultation is necessary. It is always pleasant to deal with good staff or banker."