Bank of America (Lobby Service Only) 6601 18th Avenue, Brooklyn, NY 11204

"Very bad service I got appointment just I late 15 mints that’s why I have to wait 2 and half hours I really don’t know what kind of service they do just one employee work there."

"I recently had the pleasure of working with Adrian Airini and I am thoroughly impressed with the level of service provided. Adrian was exceptionally knowledgeable and patient, taking the time to answer all of my questions thoroughly and clearly. Their professionalism and friendly made the entire experience smooth and stress-free. I highly recommend this location to anyone in need of banking assistance. I am grateful for their excellent service. Thank you"

"Thank you so much for your employee, Adrian. Very professional, kind, good advisor, friendly. Specialist in his field. He helped me with my questions regarding transfers. I highly recommend him and your bank."

"The worst customer service ever at this branch. The who I assume is some sort of manager has the worst attitude. I have a business and bank’s designed a different line for business clients and I understand there’s not a lot of customers at the time I entered but this lady with the worst voice tone tells me there’s only one line… then I gentle man asks if she speaks Spanish since she looks Hispanic (maybe Dominican or from PR) she tells her in perfect Spanish “no hablo español” to what the ask if there’s anyone who speaks Spanish then she makes a face and says I don’t know and continues her chitchat with the lady next to her, another Hispanic looking person with name tag with the logo. When it was finally my turn I explain the situation and the lady in the window was so sweet but unsure in what to do so she call miss attitude again and once again her answer was very rude."