Capital One Bank 1425 Rockaway Parkway, Brooklyn, NY 11236
About the Business
Welcome to Capital One Bank, conveniently located at 1425 Rockaway Parkway, Brooklyn, New York 11236. As a trusted institution in the heart of the community, we are dedicated to providing exceptional banking and financial services to meet your needs. Whether you're looking to manage your personal finances, explore business banking solutions, or simply access one of our ATMs, our team of experienced professionals is here to assist you every step of the way. At Capital One Bank, we prioritize customer satisfaction and strive to deliver innovative financial solutions in a friendly and welcoming environment. Visit us today and experience the difference of banking with Capital One.
Photos
Location & Phone number
1425 Rockaway Parkway, Brooklyn, New York 11236, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 AM
Sunday:
Closed
Reviews
"Very bad customer service. I went to get a void check in which they said they don’t provide. Not a problem because I was told they would give me a direct deposit slip to take into my job. The guy didn’t even bother to fill it out with the account information and told me go home and get the info from the app yourself to fill it out. It was said in a very rude and unprofessional manner and staff needs to be retrained in customer service. I would give 0 stars if that was an option."
"Never been there before but it is convenient and there’s a parking lot if you wish easy access from the bus and train Uber and Lyft. As for safety I don’t know I have never heard of any alarming incidents but please be aware and protect yourself by all means necessary."
"I always found the employees at this branch to be very professional and helpful. Over the past 30+ years. It’s had a couple of major redesigns, and is pretty modern looking now. Their safety deposit boxes are gone, which was a good idea because they were always-and I mean always-losing my sign-in card. Tellers are pretty helpful as well. Free parking lot across the street, which is great. Right next to the L train. ATMs in front vestibule. Only problem is the entire front ‘plaza’ is packed with peddlers. But that’s not the bank’s fault."
"My experience today with my mother at this branch was HORRIBLE! The bank tellers name was Steven and he was very unprofessional. 1: he kept rolling his eyes at my mother. 2: He showed me her bank statements and was NOT supposed to. Did not have the authority to do so. 3. Before my mother left she told this young man to have a nice day and he told her "I hope to never see you again". There " was not a manager" at this site at the time. My kother was disrespected to the fullest and she was not even being that difficult. This branch needs to do better!"
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