Santander Bank Branch

"I'm being this Bank almost 20 years before used to walk in go to lady in office ask a question they used to be a waiting line. Now you have to make an appointment. Been there nobody in office for 2-3 hours. I wonder what they do with their are they on Facebook things like that. I'm going to have to leave this banco TD Bank a Bank that's open on Sundays. Now they're not open Sundays in the beginning they were. And I'm going to take my union members too with me"

"This is the most unprofessional branch I have visited. The teller Camilla was very rude. She has no formality nor does she greet you. I was told to wait and speak to the branch manager regarding my account and the bank manager came to me after an hour of me waiting to say that she has too many appointments and can’t speak with me. She was very rude Whalen saying this, also was very dismissive when telling me so. She said her name was Raidy."

"My Husband & I had the absolute worst experience at this branch. It’s like pulling teeth to get someone to call back, false follow up promises. I had a hold on my check since may. Over $2,000 floating in the air. I did everything in my power to resolve the situation. Followed the steps “required” & got empty promises of a follow up. I work everyday. The free time I get, I pop up and they can’t assist me. They keep telling me 3 business days or next week. Customer Service should be priority but sadly it’s not. The lady who was assigned to our issue would dodge us & ask the gentleman in the private office for assistance. ( He was helpful but also busy) Everyone else acts like chickens with their head cut off. I won’t be back to this location."

"If there was 0 stars I would give them that. There’s always something wrong at this branch . Either never enough employees or the drive thru is closed . Never waited this long in a bank line. How do you have 2 tellers on a Monday?"

"I’ve been a customer for about 35 years the old manager retired she was great very good to customers and polite. Now they have this new manager that Just to notarize a letter for me. He was very rude and he said that with out an appointment I had to wait about an hour Very bad customer service. I’m probably going to close all my accounts."