Citi

"Love this place never had any problem going there they always help me out when I go there better then the one on fulton st"

"Citibank is the worst of the big banks! I've never had a smooth time with them, this branch always makes you come in for the most inane reasons. If you hate red tape, steer clear of this terrible giant. The end of this company can't come soon enough. Tea, a reply like this is part of the issue. Red tape all over the place, even when you need help with simple tasks."

"Went there recently and got harassed by a homeless guy perched at their entrance as I came and left. Citibank has very few atms outside of their banks, and generally they have no cash available given the fact that I went to two atms recently, and there was no cash. Citibank makes money by not providing enough atms and the banking experience is sub par at best."

"About three months ago, I opened a new business checking account with them. Deposited checks from an existing business client and they suspended my account due to the fraud department suspecting fraud. Aside from the false accusations, I have visited this branch three times along with my client proving he owns the company and that all checks issued to me are legitimate but they are still holding back funds. This is ROBBERY!!! The branch manager Nedra J Cyrus pretty much dismissed me without providing any resolution at all instructing to just call an 800 number. You guys are scamming my company for THOUSANDS! Do yourself a favor and bring your banking business elsewhere, otherwise they will ignore your concerns and scam you!"

"If I could give negative stars to the way this branch and Citi operates, I would. We will be filing a complaint with the CFPB and seeking legal action. We came to this branch about an account that we haven’t used in years. Only noticed fraudulent activity when our credit report showed we owed money. Dinged our credit by 100 points! Never a call from Citi. Not once. Add insult to injury. We waited 30 minutes for a manager (seems there were two people who could help but could care less. Only to be told we should make an appointment). They couldn’t even produce copies of our statements. This is Citi and its branch personnel being complicit in the fraud. The absolutely worst customer service by a financial institution I have ever seen."