Wells Fargo Bank 800 Newark Avenue, Elizabeth, NJ 07208

"This bank is very peculiar, you cannot see the procedures they are doing at the cash register with your money. I have gone several times to deposit the money being sure of the amount I have and I am missing money. I can't see what the bankers did with my money in their hands because the counter is high while in other Wells Fargo banks that doesn't happen. I asked to speak to the manager and his despotic response was that he had two options: go to another bank or ask for a supervisor every time he deposited money. He even told me that he had no right to check cameras unless it was with a police order. It is disappointing, not to mention the attention, the lines and the bad smell inside that bank,"

"I had a seamless experience opening an account at this bank. The process was easy, and the banker was attentive and nice. Additionally, receiving a bonus for opening a checking account was a pleasant surprise."

"What happened to this branch! Getting worse every time. The inside access line way has been reduced. You don't see specialists attending with transactions at the desk anymore. Therefore you have those customers at the window now. Of top of that tellers are really really slow, non-trained or I don't know what. On the day I visited the line was getting up to the main entrance door. And these tellers could barely keep the line going. They were taking like10, 15 minutes per person. At different points others associates, or managers were going in and out of the tellers counter but no one cared to do anything.Where is the sense of urgency !?Even the tellers were just laughing at different times, everyone living in their own world.Unbelievable!"

"What a ridiculous experience. I ordered checks online and my named was spelled wrong. I called to correct it and the women on the phone sent the checks to my old address, thus requiring me to close my account so my information isn't jeopardized. I, of course, needed to come into a branch. The banker I spoke with has to speak with customer support and neither seemed to have any idea on how to close my account because closing an account to these people is like quantum mechanics for NASA. They are always so confused. In any case, I was told "withdrawal all your money and the account will close". Come to find out, that isn't the case because I woke up with a negative balance despite being told all transactions are going to be denied. Shocked that I was given incorrect information (this is sarcasm, as the banker seemed utterly confused). Needless to say, you are better off trading your money with the deli down the street and asking them to handling your money. This branch is extremely undertrained and doesn't seem to understand anything beyond having you deposit money into your account. I LOST money using Wells Fargo. Avoid this clown show at all cost."

"The people in thos bank are rude and have no compassion for people. I went to close my sons accounts due to he just passed away At 10am and the place was empty. No manager in the building only 2 bank tellers who didn't know what to do. So I was told to make an appointment because they don't know what to do and the Manager is out. How is the bank open with no Manager"