Santander Bank Branch 215 Atlantic Avenue, Brooklyn, NY 11201

"Branch manager told me they couldn't access my Dave account because it was not a Santander bank card, then accepted my chase card for a withdrawal. Didn't get that!"

"My debit card was compromised and I needed to withdraw cash. So upon entering the Court Street branch, I was joyfully greeted by Asha who made my experience a swift and easy one. I presented my ID, told her my most recent transactions and bingo, received my cash!. I had gotten so use to ATM'S that I forgot how pleasurable it can be to interact with a human and a knowledgeable funny one at that!. Thanks for your professionalism and the laughs!!. Asha you rock!"

"I walked in this empty branch with my 2 kids, I see 3 employees But I still have to wait 5min to get attention, and when I say I need to close a checking account I’m told it will take 1h?? I say ok (to her surprise) but I’m asked to have a seat...the manager then immediately disappear in the back where only employees can go and let me waiting with no further details...after a while I decide to ask the employee that is in an office, he tells me is a trainee and can’t help?! And the clerk finally says the manager went on her 1h lunch break ( it’s 4:30pm!!) which is why it will take 1h?? Because she worked so hard and had no time to eat??? All a bunch of lazy liars... Closing an account at Bank of America took me 30s, a signature on a piece of paper and I was done..."

"So I was really disappointed 3 weeks ago when I walked into this bank. As I walked into the bank I received an unwelcoming greeting by Raquel Torres. Let me explain I asked Raquel Torres if I can cash my check cause I had forgot my ID and she immediately dismissed me just like that. Last week I met this nice wonder lady named Asha Khatri. This time I have my ID Asha said that you don't need an ID cause once you swipe your card your whole information pops up but if I was to have a very large amount then I would need two photo ID's. So I'm saying to myself how come Raquel Torres didn't know this policy. So I spoke to the Manger and he said that Raquel Torres is a banker not a teller, well shouldn't everyone in the bank know the simplest of policies?"

"Super friendly staff. Recently renovated- it's now brand new and modern looking with a more intimate feel."