Metropolitan Associates LTD

"Ew the lady in the office is the most rude unfriendly person I’ve ever came into contact with wow she truly just had an attitude and hung up on me without saying bye or have a good day or anything. rude !"

"A dump. Nothing has changed. Rent keeps getting raised, nothing gets done. Water was shut off all day and a professional plumber came at 4:00 when water was supposed to be back on. Maintenance there is none."

"I've lived here for over 10 years, and have no complaints. The best thing they did was to get rid of Janet, Billy, and their gang of thieves! Paula is doing an excellent job."

"I spent half my life growing up here and never really had any serious complaints. That is up until January of this year (2022). I used their laundry machines and was met with an issue. One of their machines was out of order. There were no signs, nothing was blocked off, no real deterrents to signal me to not use said machine. Unfortunately after closing the machine and finding out it was not working (due to the fact it didn’t light up after the first quarter) I attempted to get my clothes out, but the machine was stuck. I went over to the office and was made to wait 3 hours. I received no response other than that I’d have to wait. Naturally I waited and continued to wait and eventually the office closed and I was left with no solution. In The Coming Weeks I continued to ask for help and was met with a similar response. Which was that I would be updated on the progress via phone number or email at the end of the day. Not once did I receive any message of any kind in regards to this issue (mind you I gave them my email, number and they had my address which is literally a block away from the office). Eventually I had to go out of my way to purchase new clothes (for work) which was a big issue on me due to the fact I was in a tough place financially, thus setting me back quite a bit. This started January 13th 2022, which was just about 3 months ago. I was notified yesterday that my clothes had been busted out of the machine 3 weeks ago (over two months into waiting) and it was only due to the fact I called in once again to see if they’d received my emails. Having 3 methods to reach me I assumed they’d contact me, but had to find out 3 weeks later because I called; just to be told they had no idea where my clothes might be. I’m appalled at the time it took to receive even a reply back to me about this and the fact I will never see what is probably 80% of my moldy clothes rotting away in a dumpster somewhere. This place means a lot to me and it hurts me to leave a rating like this, but the circumstances are beyond wild. I hope with this review they’ll finally contact me and help settle this issue."

"New management is a disgrace. She lets so much illegal building go on in this park that it looks horrible now. No permits! The electric is not up-to-date in any of these additions that people put on their mobile homes. These are not licensed contractors, they’re just people googling “how to build an addition.” They’re connecting trailer to trailer to make it ONE. ... And Paula allows all of this illegal building to go on. She’s letting 8+ people live in one single wide mobile home. This is illegal and against code! Forget about having visitors because now there’s nowhere to park anymore due to the owner who keeps adding mobile homes next to the garbage dump and Mobile home owners who were cramming 8+ people like a sardine can in an addition."