Silk Road Cycles 76 Franklin Street, Brooklyn, New York 11222,
About the Business
Welcome to Silk Road Cycles, your one-stop destination for all your cycling and automotive needs, conveniently located at 76 Franklin Street, Brooklyn, New York. As a versatile local business, we pride ourselves on offering a unique blend of services to our community, catering to both bicycle enthusiasts and car owners.
At Silk Road Cycles, you'll find a wide selection of high-quality bicycles, ranging from sleek road bikes to rugged mountain bikes, perfect for riders of all levels. Our knowledgeable staff is passionate about cycling and is always ready to help you choose the perfect bike, accessories, and gear to enhance your riding experience.
In addition to our bicycle offerings, we provide top-notch car repair services. Our skilled technicians are equipped to handle a variety of automotive needs, ensuring your vehicle runs smoothly and safely. Whether you need routine maintenance or more extensive repairs, you can trust us to deliver reliable and efficient service.
We are committed to fostering a friendly and welcoming environment for our customers, emphasizing personalized service and expert advice. Visit Silk Road Cycles today and discover why we're a trusted name in Brooklyn for both cycling and car care.
Photos
Location & Phone number
76 Franklin Street, Brooklyn, New York 11222, United States
Hours open
Monday:
Closed
Tuesday:
11:00 - 18:00
Wednesday:
11:00 - 18:00
Thursday:
11:00 - 18:00
Friday:
Closed
Saturday:
11:00 - 18:00
Sunday:
Closed
Reviews
"They tuned my bike up. Stellar work top to bottom. Customer service also solid. I did a duathlon with my bike and I was flying. My bike feels new new. Let’s be honest, I won’t ride as much as I said I would but least I’ll be riding well. Also, wear your helmets if you’re reading this! You look cool with one than without."
"Never been to a place that has consistently delivered poor customer service and a careless staff. truly the definition of hipster gentrifying greenpoint. Spend your money elsewhere"
"I stopped in on a cold night and scored a Giro wool cap... Such a warm, welcoming shop! Thank you for existing, Silk Road, and setting the bar high for bike shops! ❤️"
"Let me start with my first experience with Silk Road Cycles that started about 2 years ago. I live fairly far from the store but saw online they looked cool and I went and purchased a bike rack. Great staff overall great experience. Fast forward to this past week I need to tune up on my bike and naturally picked Silk Road even though it's further away from home. Still I choose them because I believed in the shop. I asked them to fix my derailleur, adjust my brakes and take a look at a tiny squeak on the pedal. Several days later I get my bike back everything looks good they tell me everything they did, I pay and TIP them. They say "there's a week-long warranty on anything we do so PLEASE come back if there's any issues." I'm riding home It's starting to rain I'm about a mile from their store and my pedal goes flying off into my wheel So lucky I did not crash. I call them up and the only response I get Is that it's "my problem because they didn't touch the pedals." No real offer to help just deferral blame and my own fault. No joke that's the kind of customer care? It's embarrassing and had I crashed it would be downright criminal. I will never go back to the shop I am extremely disappointed They were incredibly rude and unhelpful and I would not recommend anyone go here for any reason."
"Came in looking for a bike to ride around with my daughter and both Christian and Brendon were super nice and answered all my question and put my bike together in 2 days. After a Test drive on the Roebling I felt it was the bike for me. My daughter loves it and I would recommend this place to anyone."
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