Planet Fitness

"Tonight 8/15/24 between 7:30 pm and 7:45pm I called with a simple question regarding membership. The first time I called I was place on hold then the called dropped I guess. So I called back and the call went to voicemail. I called a 3rd time and was greeted with an very angry hello by a man and placed on gold for 9 minutes the the called I disconnected again. Called again and again and woman who spoke little English answered. I work in customer service...this wasn't necessary. Planet fitness please talk to your team on ways to deal with stress/anxiety."

"I have a lot of experience with planet fitness , I have used the gym for years , in multiple states . This is absolutely the worst planet fitness location in existence, it needs a complete overhaul. I live in Jackson Heights and would rather travel to forest hills or Astoria because this location is consistently terrible ! Do you guys even care about negative reviews ? There is no gym etiquette just a bunch of people hanging out taking up space , hogging equipment, sitting on their phones . It is almost impossible to get in an effective workout here . The staff is very inattentive, they don’t regulate anything . You guys need to take some notes from Forest hills , this place sucks"

"One of the Worst Planet Fitness Locations I've Encountered As a frequent traveler who has visited over a hundred Planet Fitness locations across the country, I was disappointed to find that this particular gym falls far short of expectations. While the facility itself is not the main issue, the constant breakdown of multiple machines for extended periods is frustrating. However, the real problem lies with the members who fail to adhere to basic gym etiquette. It's like a daycare, especially during the summer months, with huge groups of kids (often 5 or more) flooding the gym, oblivious to the rules and courtesies expected in a shared workout space. The lack of deodorant, hogging machines for 30+ minutes, and occupying multiple equipment pieces at once are just a few examples of the chaos. The sheer number of kids in these groups creates a disruptive environment, making it challenging for other members to focus on their workouts. While I applaud the effort to promote a healthy lifestyle, especially among young people, I implore management to address these issues and educate members on basic gym etiquette. If you're on a tight schedule and need to get in and out, avoid this gym at all costs, especially during peak summer and after-work hours. Be prepared to wait indefinitely. Unfortunately, this location has become more of a social hub for kids than a functional gym."

"They charge you $50 for annual maintenance, however many of the machines are not working, others are in poor condition and there is a lack of spray and paper to clean the machines."