Club Pilates 14 Edgewater Towne Center, Edgewater, NJ 07020

"Leeza and Sun are my favorite instructors!!! Studio is worth it cause of them! Always clean"

"I really love the instructors here, especially Valentina and Sun, but the waitlisting policy is truly annoying. I try to book weeks in advance but I'm still always #5-7 on the waitlist. Hoping that it opens up before I make plans for that day, but of course it never does. And on the day of the class, literally just hours before class, I get a notification that I'm in... after I've already made plans. I call them to reschedule for the following week, but it gets rolled over to next month, and I can't book it. Once I'm finally able to book, that class is already full. It's like a vicious cycle. lol"

"I was #1 on the waitlist for a class. I showed up 10 minutes before class started just to make sure the woman at the desk knew I was keen to get in. When the clock hit 7 minutes past the start time, the woman told me that the class was full. I waited until she got up and double checked the studio. She then announced there’s 1 empty, but she told a customer she would save her spot. I asked the woman about Club Pilates Edgewater 7 minute late policy— once you’re 7 minutes late to a class, the waitlist is able to take your spot. She then responded, “yeah but she just called me saying she’d be late so I’m holding her spot”… What’s the point of having a policy if you don’t follow it?"

"ABSOLUTE HORRIBLE CUSTOMER SERVICE! DONT GO HERE! I was hoping to take a Pilates class with my friend for our first time with Club Pilates in Edgewater. I had to pay for being on the waitlist. However I never got into the class and was hoping to get my money back but that was not the case. I cancelled an entire day before but you have to pay for the class even when services aren't rendered. I tried disputing this with my bank being that l have every right to file a complaint if I'm being wrongfully charged and now they are threatening to put me in collections over a 45$ class!! Within one week of signing up for the class, they put me in collections!!! This is how they treat new customers being that this was supposed to be my first time at Pilates with this company. NEVER GO HERE & MORE IMPORTANTLY NEVER GIVE YOUR CREDIT CARD INFORMATION!!! ESPECIALLY IF YOUR ON A WAITLIST."

"Valentina is an amazing instructor! Truly my favorite. I absolutely love the way she runs her classes. She gives clear detailed instructions on how to do the exercises and also demonstrates routinely, which is so helpful. I really appreciate how she takes time to explain why the breathing or doing the exercise a certain is important, not all of the instructors go the extra mile in that way. Her attitude and positivity are 10/10. I always look for classes with Valentina!"