Trek Bicycle Edgewater

"Brought in my Quintana Roo tri bike for a new cassette, chain, handlebar tape, tires, and a general tune-up. These guys did an awesome job in only two days! Honestly, my ride is feeling like the first day I got on the bike 12 years ago."

"Stepped in the shop as a newbie. Knowledgeable staff that helped setup 3 different bikes for tryouts and made suggestions in a non-aggressive format. Made the purchase the very next day and had everything setup in another day. Full satisfaction."

"Steven took care of my bike and singlehandedly left my bike running brand new. What 3 major bike shops in the area could not do after multiple visits, Steve was able to take care of it in 1 shot. Highly recommend. I will undoubtedly be sending my buddies here instead of the unprofessional technicians that I have encountered along the way. Communication was on point and there was no hidden charges at the time of pickup. Quite frankly the best experience I’ve had at a bike shop in a long time."

"A friend of mine suggested I visit Trek Bicycle Edgewater, and I can't praise my experience there enough. The service manager, Steven Moral, and store manager, Tati Koufopanteli, were incredibly helpful and shared a wealth of information, which was perfect for me as a newcomer. Thanks to them, I found my perfect first bike! I highly recommend this place to anyone in search of quality service and expertise."

"I would NOT buy or get service from this store. I had chipped paint on the frame of my Top Fuel 9.8 MTB (retail $6k). They said they’ll check frame integrity and determined it was cracked. Then they said it is not covered under warranty. Although Trek sells these frames with lifetime warranty at high prices, they dont stand behind their warranty. I took my bike to a carbon fiber specialist and specialist said there was no structural damage to the frame. It was just cosmetic. Go figure. Trek shop provided misleading information. To make matters worse, they made me sign a document that states bike is damaged and not safe to ride. Very disappointing. I would not buy Trek again or use this store. Many other options for more-durable bikes and expert service out there for the money."