Sun River Health Brentwood

"It's been 5 times now that my parents schedule urgent appointments and when they arrive their appointments are not there. Upon reading other reviews I realize that they are not alone in this. It's quite sad that this clinic has stooped this low. The staff is very rude, the providers are dismissive and careless. I would not recommend this clinic to anyone and will soon be switching them to a different clinic."

"After waiting for four months, Sun River canceled my appointment upon my arrival and they had the audacity to ask if I wanted to reschedule and wait an extra three months."

"It’s such a shame how this location is very inconsistent with the patients in regards to scheduling. There is absolutely no sense of urgency and it’s almost impossible to schedule at an according time frame since the appointment times are so far out. I have been a patient at the Brentwood location since I was 7-8 years old and I kept coming here due to insurance since I have Medicaid. I never knew there were much better clinics and primary Doctors that accept Medicaid throughout the island since it’s very complex to find a participating provider. I have found a much better doctor with very polite and professional staff elsewhere unlike the employees at Sun River Health in Brentwood what a pity….."

"Upon arriving for my appointment, only to be told that it was canceled and no one knows why or could tell why. The lady I was sent to in order to reschedule had an attitude and had the nerve to ask if I signed my name on a clipboard that was not visible and accessible for me to sign. It's ridiculous and unprofessional to have someone show up at an appointment that was confirmed, only to be told it was canceled with no explanation."

"A year ago in another places I had laboratory tests and on several occasions as well and nothing like this. On Thursday last week, I went to have my laboratory tests done and the person who did it to me had a bad and abrupt attitude. Apart from that, when she inserted the needle when inserting the tube to collect the blood, she did not take any precautions and hurt me. It's been more than a week and my arm is still getting blacker and more painful. It would be good for the laboratory administration to focus on these reviews, aiming for its employees to provide better human warmth and focus on doing a good job. I say that because many people were complaining about the same thing."