Arthur Sigelman M.D.

"Dr. Sigelman helped keep my family healthy for many years. When my PSA was 4 he said I should see a urologist. I said it’s only 4, he said well it was 2 for many years. Sure enough I had to have cancer surgery. My daughter had a large swelling in her neck and two docs at urgent care plus her pediatrician said it was swollen glands. Doc Sigelman sent her for a biopsy which showed cancer. She was cured at Sloan Kettering. Most knowledgeable and caring GP I ever had."

"The doctor is a great doctor and if it wasn't for the wife who runs the front office, I would stay with him but I am changing the doctor. The wife is a spiteful, hateful woman. I work in healthcare for 60+ hours and could not schedule an appointment with the doctor, for spite, the woman holds back a prescription I need 3 times even when I asked her 3 times to send it. The wife is very unprofessional as well, opening doors to closed examination rooms to ask me political questions and is extremely nasty when I ask questions. I am making a formal complaint to the NY Department of Health and going to another doctor right away."

"Giving just a one star rating is one thing I think over several times before I hit one. This place deserves one not for the Doctor but the way he/ his front desk runs his clinic. I took my wife here for a general consultation for cold after spotting this place to be a premium care and also within her network, through her insurance login. To our dismay, everything started falling apart right after we started interacting with the front desk person. It was an old lady who interacted with us and what we thought was a formal way of asking us where we were from, turned out to be a nightmare when she discovered that her sons were doing business in our hometown in India. She started recollecting the business holding name, places that she knows in our state and everything else other than getting us in. These were certain things that hit the sour spot- 1. Icebreaker speech cannot become a lakeside conversation. 2. If they cannot accept credit or debit card just because they don’t have a card reader, they cannot direct the patients to walk across to an ATM to withdraw the deductible money to pay them. 3. There needs to be a separate front desk to take calls. With no exaggeration, there were at least 10 calls on their intercom that the front desk receptionist was trying to juggle between them and while interrogating us (mind you, the paperwork hadn’t started then). 4. We wondered why they had a computer in the first place as the details collection all happened on a piece of paper. 5. While we were starting to feel uneasy on every passing minute(we were 25 minutes past our appointment time already and my wife’s name was hardly written on the paper), another patient turned up and she right away abandoned the paperwork and walked to the weighing machine to get his weight checked. 6. After getting back to the paperwork, she finally started writing down the symptoms, other medications that my wife takes and finally asked for her SSN. This is when we thought No more and decided to leave to catch up for another personal appointment that we were already late for. Again, this review is by no means to judge the Doctor’s expertise and only the way our registration was handled and our unpleasant front desk experience."

"I am very pleased and appreciate the care of this doctor , He truly is one of the most caring and educated doctor's in the medical profession. His wife is also very caring and she really knows her stuff as well , Truly great people . I like the fact that you can call them anytime with questions and they pick up the phone and talk to you or if you leave a message they call you back . I would recommend them to friend's and family."

"Athough Dr. Sigelman was trained overseas and his bedside manner is not the best, the quality of care is pretty good. The MAJOR issue is with his wife and office manager, an incompetent person although well-versed in insurance matters. I have had to wait 45-60 mins. each time I arrive for a scheduled appointment. Papers have been lost, phone calls not returned and excuses made about office machinery being 'broken'. Never again, nor can I recommend anyone use him as your primary care provider. A rude office manager who sits and chats all day whilst patients wait, is unacceptable."