Ambulatory Care Center - The Brooklyn Hospital Center 121 Dekalb Avenue, Brooklyn, NY 11201

"This place takes sooo long! Majority of the time you’ll be waiting hours to see someone, app time is 11am you’re leaving at 2pm or later. Took my grandmother for neurology app once and we waited 3.5 hours to see this doctor. He spoke to her for less then 10 min. Why schedule an appointment time when you’re going to make people wait so long after that time. Horrible!"

"I had an appointment at 10.15am, I arrived at 10am , registered and seen by the nurse. After that they told me to wait, they will call me when they have room available. I waited until 11.30am no one called me. I talked to the nurse, she said no room available yet. Then at 11.40am they called me in side. Last time they took me to the room and kept me waiting for 1 hour to see the doctor!!!! I don’t understand why they gave appointments if they can’t see the patients on time?!! Do they think patients have nothing else to do except waiting here to see the doctor?!!!"

"some of the staff are very empathetic and helpful, but I can't come back. I'm sitting here at 11am for my 9am appointment and still haven't seen the doctor."

"My appointment for a primary care physician took four hours. The wait times are unacceptably long and the facilities are dirty. I had to get blood and urine samples, and the bathroom was sprinkled in pee, and no toilet paper was in the canister. The resident physician who saw me was very nice, but the wait times made the visit very unpleasant."