Dr. Manuel Mejia 1831 Grand Concourse, The Bronx, NY 10453

"Very bad service, the girls at the front, when they don't feel like it, they don't register you on the form so that the assistant can call you and people arrive last than you and leave first and you waste your time. And about Doctor Manuel, he is a terrible doctor. He doesn't listen to the patient. He doesn't give him time to express himself and say his concerns. If there is anything else you want to tell him or anything, he just stands up from his chair as if letting people know that he has to be rude, the word Doctor is too short for him, he is not kind as a patient."

"The medical assistants provide horrible service. It takes 4-5 hours waiting to be able to see the doctor, only to have a 15 minute appointment. This is due to the poor care, archaic system, subpar processes and procedures. The nurse, medical assistants, and the receptionist quite bluntly just do not care about the patients. It is unacceptable behavior especially when they are providing a medical service which directly affects people’s lives."

"The Dr is amazing the nurses too but the receptionist they are the worst I've never seen such an unprofessional staff they suck."

"Dr. Mejia is the best doctor! Nevermind an office worker that that was not nice to me today. I had a physical done and I paid $25. I was a little surprised about this fee, but then she reminded me that I was charged for the lab portion. I asked her if she could fax the information to my workplace. She mentioned that she made one attempt and that she wasn't able to do it. I asked her if she could try again another time. She smiled and shook her head, "No". Then I said, "Why not?" She said, "Because it's your responsibility". Yes, she was right. However, she allowed this fact to outweigh her need to display some courtesy-the same kind of courtesy that she could have appreciated for herself or loved one if they were on the other side of the desk. I had no additional reply and promptly left the office. I will not let allow this one experience to keep me from returning to this office. Dr. Mejia is an exceptionally kind, attentive, and competent person. I believe he is an anointed individual that has answered his calling. I can say the same thing about most of his medical staff. I have been a client for the past few years and all of my experiences at this office were great until today. I look forward to a great experience the next time I come in for an appointment."

"The doctor is great but the staff doesn't really make you want to come back, they are not professional at all and the appointments are given months in advance, they say we can see the doctor with walk in but when you go to the clinic they can never see you. They talk to you with a lot of attitude and with a lot of detours to get you to see the doctor"