CVS

"I’ve been to cvs multiple times. All the ladies at the front register are so helpful and pleasant. Excellent employees they should all get raises"

"It used to be very nice when you walk in the store and people greet you and make you feel welcome, well that was not my experience in this store. Every time I am in the store employees do not read, and they always look too busy to help customers. Every time I am in the store employees do not read, and they always look too busy to help customers. When you ask them for a product, they do not bring you to the item anymore and they always tell you: if it’s not there we don’t have it!"

"CVS 1140 Old Country Road-this location in Riverhead has a poor customer service. it's been 4 moths and I cannot refill my antibiotic that was on my original prescription, now the man working in the pharmacist is asking me why do I need it?, if you have the outstanding prescription that were not fulfill with the others, why are you not filling it instead of trying to tell me how I shouldn't use or need my prescription that I need for my ear infection now. As of today, is still out of stock. He told me maybe I should try getting it elsewhere. I cannot wait for Amazon to have prescriptions available."

"Switched from the CVS in Target because of poor service. Now this CVS is just as bad! Prescription was sent in over 5 hours ago for my 6 year old and it's STILL not ready!! I wouldn't care if it was for me, but it's for my kid and she's in pain! And I refuse to go to Walgreens because of personal reasons. Guess we'll be going back to the family owned pharmacy even though it's further away and definitely not as convenient. I wish these chain stores would get their act together!"

"I've spent 20+ minutes on hold for the pharmacy, 3 times in a row. I understand they are busy at times, however an associate picked up the phone and HUNG UP ON ME 3 times. There was no communication of "would you please hold, we're swamped right now". Treat people like people and stop running out of my medication that can have dire consequences if I don't take it! The computer voice has been wrong repeatedly, causing me to go to pick up a "ready to be picked up" script only to find it wasn't filled. They don't fill my (non-refill) monthly script when It's up, I HAVE to call and call on the right date to get my medication. If I didn't have CVS "care" mark, I would have transferred LONG AGO! Insurance company has me against the ropes, I have no choice but to go to CVS (that said, nearly all the reps are friendly, helpful and knowledgeable... though there has been an influx of new workers)."