PacSun 1770 West Main Street, Riverhead, NY 11901

"The store was locked up over an hour before the posted closing time, and the employees just watched me try the door and leave."

"store was closed 2 hours before store hours. Came at 430pm and it was all locked up."

"The service here is absolute trash! The workers are extremely rude and couldn't be bothered! I was appalled when the young man at the counter gave me an attitude. He didn't even ask for my loyalty, so I wasn't able to collect points on my hefty purchase. Then he proceeded to play on his phone at the register…. I will be calling corporate on the whole team. I spend a good amount of money at this store so it's really a shame, but I guess that happens when a bunch of young people who don't care is running the place."

"Worst experience. I am happy with the purchasers that I made however there was an employee that was extremely rude. I was checking out and there was no glass between register and costumer and so I had to practically throw my clothes over the register in order to check out. I quickly became confused because this method did not seem logical so I ask if I should step under the rope the employee must not have been paying attention because he said “yes”. He the proceeded to yell at me “STAY SIX FEET PLEASE!”, I understand that with COVID 19 safety precautions must be made but there is no need to yell. I then apologized as I was leaving the store for the miscommunication, he then had the nerve to tell me to “pay better attention next time.” I was and still am appalled. I do love the clothes at pacsun however I was unsatisfied with the visit I had in Riverhead this afternoon."

"Service could be better. Store was a bit of a mess."