Duane Reade

"I came into Duane Reade after a long day looking for medical supplies for my foot injuries. I limped around looking for someone and asked where an item was. Then ten minutes later, the same person was nearby so I asked him to open a locked cabinet (everything is locked up at this location). For absolutely no reason, the young associate who was stocking shelves started ranting and raving hostile and hateful words about me asking a question. He was half muttering under his breath and spewing insults. I am a considerate person and did absolutely nothing in my entire life to deserve the vile way I was treated here. I didn’t report him because I’m sure the miserable hell he has created for himself is suffering enough. It is also possible he has mental illness, but something is definitely terribly wrong if this is normal at this location. 0/10 please do not go here."

"Store open and close sign say they close at 10pm but they really close the store at 9:45pm and dont let nobody in if they come to the door"

"A dismal place, where practically everything you might want at a pharmacy (soap, toothpaste, shampoo) is locked away in a case. Bad store policies turn a 2-minute shopping trip into 30 minutes of waiting for someone to finally come respond to the “help needed” button and unlock the case."

"On 9/25 I was panicking looking for a restroom in Harlem. I wasn’t going to be able to make it to Jersey City where I reside. I found a Duane reade on 125th st, I asked if I could use the restroom, mind you it’s empty in there, didn’t think it would be a problem. the associate and security guard was very spicy/unprofessional. I asked for a number to corporate. The associate said I’ll get the store manager. The store manager said there is a number on your receipt. As a pregnant woman, I’ve never felt so dismissed and discouraged in my life. So Duane Reade/Walgreens in nyc doesn’t allow their pregnant customers at that never mind regular Customers or older customers who keep their business going ,to use their restroom? It’s very sad and if you check I’m a huge Walgreens customer. NOT ANYMORE! I will take my business else where."