Williams-Sonoma 410 Market Street, Montvale, NJ 07645

"Wow! The staff helped me find the Le Creuset Dutch oven, 7.25 (not 7.5) qt pot in a beautiful Marseille blue. The Dutch oven was delivered before promised and adored. Unfortunately, a day after ordering. China sent several alternatives, same-ish color and design, for a fraction of the original price. I chose to keep the order I had made worth William Sonoma. Again Unfortunately, I needed to replace All Clad measuring spoons and cups tag I had left at my daughter’s lake house. China has changed, switched up the way we dry measure-no half cup and ate quality is poor."

"So I stop in William Sonoma just to kill some time before an appointment. As I'm browsing the store, filled with yummy delights, so I thought . I decide to pick up some lollipops Knowing that William-Sonoma is on the higher end of things. Everything must be yummy right? I pick up a tub of Rainbow lollipops just because I thought they would be special at $18.00 Later that evening, I tried a lollipop and I was extremely upset, No flavor, it was like licking a cube of raw sugar. It actually hurt my mouth. I couldn't finish it. it was terrible and I would never give to a child- something so rough. Well on the receipt it is stated, no food returned. I called the store and told them about their awful pops and was met with a series of apologies, but "that's our policy " It is one thing to not take food back, but it is also another thing to not respect your customers and make them feel like they got ripped off . Which clearly I do feel I recommend that you think twice before you purchase anything edible at WS. great packaging and high price, doesn't mean anything. Lesson learned. William Sonoma when a customer tells you it's bad, it's bad!. Don't think your above an $18.00 return"

"Went to this store earlier in the week. Sign out front clearly states masks worn inside for safety of all. Once inside, the manager had her mask under her nose the entire time, even while helping customers. She was touching her nose, mask, products, customers credit cards etc. not once did I see her or any other worker use the purell that was out on the counter. Will not be returning."

"The sales reps are all friendly and have smiling faces. They will help you find anything. I love the store for the products that they carry, and when they have a sale,..........well trouble follows. But I can't resist. I highly recommend Williams Sonoma to any serious cook who loves the kitchen as the best room in the house."

"I absolutely LOVED being in this store last Saturday! Aside from getting to sample homemade ice cream, the staff were SO nice. And I will say, that as a 48 year old woman, I loved the fact that most of the staff were beautifully older, as well! Nice to know that companies don't discriminate. It was an absolute pleasure being here and although we have one right in Montclair, I'll be coming to this one!!!"