LaserShip

"Package was left in door frame overnight where anyone could have taken it, and it is payroll information with checks inside. Should have waited until next day to deliver if no one available."

"Driver stole my Amazon packages and opened our box that he delivered then proceeded to steal other packages at our house"

"It need not be said at this point, but save yourself the hassle and use another courier if possible. On two separate occasions I’ve had an item marked as “delivered” with a FORGED signature, despite no delivery attempt captured on surveillance cameras, then another package was marked as “out for delivery” but never delivered. I’ve gotten nowhere with customer service, retailers (thanks freepeople/Anthropologie) aren’t particularly eager to help, and finally I resorted to filing a case with AMEX to get my money back. This organization needs to be investigated."

"DO NOT USE THIS SHIPPING SERVICE. They basically stole my package. The tracking information for my package showed two days when it was "out for delivery" but never delivered. This changed to a new status saying the package was not able to be delivered and I needed to contact them to receive my package. No information on WHY it was "undeliverable", how I was supposed to contact them, or where my package currently was. Their customer service is beyond a joke: the Johnson City location does not answer their phone, LaserShip has no customer service number to call (only a Text number), the AI chat feature will only tell you the same tracking information I already had, and there has been ZERO response to my email inquiries. They have my package, refuse to bring it to me, and give me no options to retrieve my own items. Theft. From all of the comments on this business, I am clearly not their only victim. ZERO STARS, if that was an option."