Quik Park

"I have tried to park today 02/14/2024 at 10:40 and the attendant came straight to me with such attitude shouting that i should go back outside and scrape off the 2 inch of snow i had on the car. It took me few seconds to understand what he wanted, was kind of eerie to do that early in the morning. Imagine if was my daughter trying to park there and be treated like that That is unacceptable since we spend a great deal of money in their filthy parking lots. I hope someone reads this and fires that attendant."

"unqualified personnel work here! I often use icon parking for my car. Today I booked parking again from 9am to 9pm and arrived a little early at 8:43am. Valet said I arrived 17 minutes early and asked for more extra money. I always arrive a little early and have never had this kind of problem. The valet said leave the parking lot and arrive at 9 o'clock or pay for 17 minutes. I appeal to the administration of the parking lot, train your staff, everything is so and this is your business"

"DO NOT PARK HERE! They lost our car key and we spent 2.5 hours there and the attendant couldn’t speak English. All he could say was “no key”, when we clearly left a key! The attendant was patient and kind (probably because he couldn’t understand anything we were saying). His manager Carlos Zapata was awful! He had no patience and was extremely rude as if we did something wrong. He hung up on us many times and kept saying he’s going to get a key made. Carols, how were you going to get a keyless key made at 6pm on a Saturday? Awful customer service and irresponsibility company. Moral of the story: CARRY YOUR BUSINESS ELSEWHERE WHERE IT IS VALUED!"

"i entered a parking garage that advertised an early bird price for 12 hours and hourly rates $8.45. When i returned to pay for my vehicle the price they were charging did not align with what they advertise and it is illegal to not honor the printed and advertised price in their location. The worker then held me hostage by blocking my way out of the place of business with another consumers vehicle ( He jumped into another clients car like he was in fast and the furious skidding in a car that isn't his property i wonder what they do with our cars when we aren't around). Horrible Management and staff. Who doesn't provide Management in a serious situation regarding a consumer and police officers. These people are scam artist do not park here !!!"

"On 11/24/2017 i entered a parking garage that advertised an early bird price for 12 hours and hourly rates $8.45. When i returned to pay for my vehicle the price they were charging did not align with what they advertise and it is illegal to not honor the printed and advertised price in their location. The worker then held me hostage by blocking my way out of the place of business with another consumers vehicle ( He jumped into another clients car like he was in fast and the furious skidding in a car that isn't his property i wonder what they do with our cars when we aren't around). I had to call the police to assist . The Police officers said i needed to file a complaint because they can not advertise false prices and charge me differently and gave me their information if needed to verify their assistance. advertising 8.45 for 12 hours and 8.45 per half hour and instead charging $38 4x the price advertised. The Police tried to explain what they were reading with the advertisement and the worker did not care and could only provide a call to a supervisor. who didnt bother to show up although the situation was serious and two police details arrived( 4 officers) .Police officers asked to speak to supervisor who was only available through the phone. The supervisor still said I needed to Pay the overcharge of $38 and make a complaint . The police advised me to contact DCA that the company was in violation . officer Bennett and Espinal Responded to the scene . john George was the Man who worked in the garage and kept me locked in . His supervisor over the phone said his name was Joel. I am a supporter of giving individuals who do not have an education jobs so they can provide for their families. but in order to work in Customer Service there needs to be a training provided and you have to filter when hiring who has the ability to work with people and the ability to read policy and abide by it. Advertising one price and then just speaking in circles on different packages unrelated to the situation will not lead to a solution. John George kept pointing at unrelated deals and the officers continued to say how it was not related we are talking about the early bird special she came into with and the advertise price. I highly recommend you NEVER PARK HERE . Horrible Management and staff. Who doesn't provide Management in a serious situation regarding a consumer and police officers. These people are scam artist do not park here !!!"