Broadway Automotive

"I take my vehicle to get service done at Broadway Automotive. People are very professional and friendly, especially Octavio, who helps me service my vehicle asap. Yes! I definitely recommend it."

"Exceptional service prompt service a must go to for all your automotive needs 10 out 10 go see them today tell them freddie sent you"

"This service honestly earned one star – the diagnostics they performed turned out to be half accurate. I came to them with leaking transmission fluid. After the diagnostics, they offered to fix the problem for $2,100. According to the manager, I needed to change the gearbox radiator and two supply hoses. They offered me to buy a new (original) radiator from them for $600. Within a minute, I found an equivalent (aftermarket) on Amazon for $100 – functionally, it was no different from the original. I took my car back and had it towed to another service, where the repair cost me $400 (including parts, radiator included). On the estimate from Broadway Automotive, I circled the parts and labor that were unnecessary – totaling $1,000. I am willing to understand their policy of using only original parts (although I somehow think that they would have installed an aftermarket part – it's impossible to check without removing the bumper), but including in the estimate knowingly unnecessary work and parts is pure fraud. If you have extra money to pay five times more for repairs, you can check this service out – perhaps for that money, they will fix your car. I had no desire to verify this. Oh, and the cherry on top – during the diagnostics, they removed my engine protection and did not put it back on. When I arrived to pick up the protection, they said it was not on the car. I would have believed them if I hadn't installed this protection myself – during last oil change."

"The owner of the shop is cool, however the Mexican employees are extremely rude. The one at the register is the worst, he had me waiting for 25 minutes for no reason just to give me a receipt - ( simply because he didn't like me asking to many questions about what was being worked on my vehicle) - after 25 minutes he acted like he forget that I was there. Also the 2 Mexicans working on my car stole 25 - 30 quarters from my cup holder, I hope they didn't take anything else that I didn't realize. It's a shame, because I know the owner from the area and he is a very decent and honest guy, but he should really check on his employees."

"Although the folks at Broadway Automotive are polite and efficient, their work is not good. We got all four of our tires replaced and discovered too late that they were put on inside out, voiding warranty. (Though, when we asked later, we were told this shop doesn't provide any tire warranties anyway.) We also found that two of the tire pressure monitors were damaged in the process. We paid for one to be repaired at this shop, but they didn't check the others. Thinking this was an honest mistake, we returned to Broadway Automotive to get our battery replaced. A few months later, when we brought the car back to get an inspection, we were told it failed the inspection because the computer wasn't "talking to the battery." They insisted that we just needed to drive the car more but we had already driven it 300 miles since the battery was replaced. We paid for the failed inspection and brought the car to another shop. The other shop found that the battery terminals were extremely loose - tightening them fixed the computer problem. Unfortunately, the other shop discovered engine troubles that Broadway had completely missed. Do not use this automotive repair service - it will cost you more to fix their mistakes than their cheap prices are worth."