Thread 140 Nassau Street, Manhattan, New York,

"So happy I have this salon in my neighborhood. Richa is awesome and so kind, I get my Brazilian’s from her and she tries to make it pain free as possible!"

"This place is GEM, I've been going to this place for more than 6 months now. Always clean, smells nice, prices are very good and service is 10/10. Richa is the best, she is incredibly nice and shapes my eyebrows beautifully with a lot of detail, she always makes sure I love them and takes care of a skin when I go for a full face. She definitely knows what she doing, if you have thick brows and you're scared nobody will do them right, SHE is the ONE. I will always come back here."

"I've never left a bad review for any business because I want everyone to succeed; if I'm not satisfied, that's usually okay. But I'm so furious about my threading session—it's 2 AM and I can't sleep because I'm so angry. I went in just to clean up my eyebrows, no shaping or any other services; we would have had to discuss that beforehand. I barely have any eyebrows, and I've been working so hard on growing them with Latisse, which is very expensive, and other products, combined with eyebrow lamination, which is also costly, to achieve a fuller look. However, the stylist decided to trim my eyebrows that I had spent months and significant money growing to their full length. She removed all the bottom hair and trimmed them down to 1mm. I'm just crying over how severely bad service can affect you. I'm just so upset."

"I went to this place for the second time. My first time I was handled with an older esthetician and was really happy with my eye brow result. But the second time my experience was not really pleasant to say the least with the amount of money I’ve paid for the service. I did not have an appointment and did a walk in on a Friday evening, wait time was around 5 mins. When it was my turn, the same older esthetician was going to do my eyebrows but another customer out of nowhere snatched her from doing my eyebrows. Then they passed me on to this younger lady. At first it was nice but then she became very rude and impatient. Doing the job abruptly. I felt uncomfortable, as I bear with it. The service it self was very quick. Maybe because she did not care at all to do it properly. Hence now my eyebrows is ugly and uneven in both side. Very unsatisfied considering the price I paid for. But a lesson learned to never go back here again. First of all I got the right place it is your establishment and not others. If you can’t admit fault of your staff ; but instead trying to convince and deflect fact. Maybe you need retraining of proper customer service clearly it is non existent."

"Been going here regularly for the past few months to get my eyebrows tinted and threaded, usually with Panna. She does a fantastic job every time. I have red hair and very fair eyebrows and the medium brown tint complements my hair color well and looks very natural. She does just enough clean up to leave my brows nicely shaped and natural looking. It’s SO comforting to have such a consistently excellent experience every time. I also got my lashes tinted here once and was very pleased with the experience and results. Recommend bringing cash for tips."